Lead Client Operations Manager
hace 12 horas
Lead Client Operations Manager - Remote Jobgether•Oceania, Coahuila de Zaragoza, Mexico, 25290 Lead Client Operations Manager - Remote This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Success Manager - REMOTE. In this role, you will be crucial in enhancing the overall client relationships within the clinical trial space. You will drive the client experience by maintaining high service levels, managing account portfolios, and ensuring that all commitments are executed on time and with the utmost quality. Your ability to translate client needs into actionable plans will be key to success in this position. Your work will ensure clients receive exceptional service and foster long‑lasting partnerships. Join us to make a difference in the healthcare landscape. Accountabilities Manage a portfolio of sponsor and client accounts, leading recurring calls, business reviews, and ad‑hoc engagements. Drive responsiveness and service levels for sponsor requests, communicating with accuracy and awareness of business risks. Translate sponsor goals into cross‑functional delivery plans. Maintain reliable data in CRM and operational systems, reporting on account status and key metrics. Develop presentations, progress decks, and documentation to support sponsors and partners. Collaborate with Clinical Operations to identify and advocate improvements for sponsor experience. Support account renewals and expansion by demonstrating value delivered. Requirements Bachelor’s degree required; life sciences preferred. 37 years of experience in Clinical Project Management, Clinical Research, or healthcare program management. Experience leading communication with external stakeholders, including handling urgent inquiries. Outstanding communication skills, including fluent English and real‑time Q&A abilities. Strong organizational skills with high attention to detail and ownership. Familiarity with oncology trial processes and privacy regulations such as HIPAA/GDPR is a plus. Proficient in using CRM and productivity tools, with strong skills in reporting software. Benefits Opportunity to work remotely from anywhere. Collaborative work environment with a team‑focused culture. Access to cutting‑edge tools and resources. Professional development opportunities to advance your career. Competitive compensation package and performance bonuses. Flexible working hours to support work‑life balance. Why Apply Through Jobgether? We use an AI‑powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #J-18808-Ljbffr
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Remote Client Operations Lead – Clinical Trials
hace 12 horas
Saltillo, México Jobgether A tiempo completoA partner company is seeking a Lead Client Operations Manager who will enhance client relationships in the clinical trial space. This remote role involves managing account portfolios, ensuring high service levels, and reporting on metrics. The ideal candidate has a Bachelor's degree and at least 3 years of relevant experience, along with excellent...
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Operations Manager
hace 1 semana
Saltillo, México Mubea A tiempo completoSomos un gurpo global en la industria de suministro para automóviles con más de 15,000 empleados en 20 países. Especializados en el desarrollo, fabricación y comercialización de productos técnicos de la más alta calidad, específicamente en las áreas de chasis, carrocería, propulsión e industria. Como especialistas en construcción ligera, somos...
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Operations Manager
hace 1 semana
Saltillo, México Mubea A tiempo completoSomos un gurpo global en la industria de suministro para automóviles con más de 15,000 empleados en 20 países. Especializados en el desarrollo, fabricación y comercialización de productos técnicos de la más alta calidad, específicamente en las áreas de chasis, carrocería, propulsión e industria. Como especialistas en construcción ligera, somos...
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Remote Senior Marketing Operations Leader
hace 2 días
Saltillo, México Jobgether A tiempo completoA strategic marketing firm seeks a Sr. Marketing Operations Manager to lead marketing strategy and execution for key brands in their dental portfolio. This remote role requires over 8 years of B2B marketing experience, especially in SaaS and healthcare. You will drive diversified lead generation, develop tailored messaging, and lead multi-brand content...
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Global Support Operations Leader
hace 1 semana
Saltillo, México Sap A tiempo completoA leading technology company is seeking a Support Team Manager in Saltillo, Mexico, to oversee support operations and enhance customer assistance. The ideal candidate will have over 7 years of experience in support management, strong communication skills, and the ability to lead global teams. This role offers a significant opportunity to impact customer...
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Global Support Operations Leader
hace 7 días
Saltillo, México Sap A tiempo completoA leading technology company is seeking a Support Team Manager in Saltillo, Mexico, to oversee support operations and enhance customer assistance. The ideal candidate will have over 7 years of experience in support management, strong communication skills, and the ability to lead global teams. This role offers a significant opportunity to impact customer...
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Hr Systems Operations Manager
hace 2 semanas
Saltillo, México Pepsico A tiempo completoOverview We Are PepsiCo Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we’re excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with...
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Hr Systems Operations Manager
hace 2 semanas
Saltillo, México Pepsico A tiempo completoOverview We Are PepsiCo Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we’re excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with...
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Hr Systems Operations Manager
hace 2 semanas
Saltillo, México Pepsico A tiempo completoOverview We Are PepsiCo Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we’re excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with...
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IT Operations Lead
hace 2 semanas
Saltillo, México Johnson Controls International A tiempo completoAs an IT Operations Lead, you will report directly to the Sr. Manager of IT Operations for Time and Attendance Applications. Your responsibilities will include the execution of operational aspects related to Kronos Workforce Central and our related time systems. Additionally, you will coordinate with a world-class, global operations team to perform system...
