Casino Manager
hace 7 días
Position Summary:Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff.Hiring Requirements:Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred).Satisfactory completion of Gaming Board/Commission approved dealer school.Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel.Very strong management skills in a multicultural and dynamic environmentVery strong communication, problem solving, decision making, and interpersonal skillsSuperior customer service, teambuilding and conflict resolution skillsStrong planning, coaching, organizing, staffing, controlling, and evaluating skillsIntermediate computer software skills requiredPossess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
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Assistant Casino Manager
hace 1 semana
Mexico City Metropolitan Area Royal Caribbean Group A tiempo completoPOSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: Minimum one-year experience internally as a...
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Casino Manager
hace 1 semana
Mexico City Metropolitan Area Royal Caribbean Group A tiempo completoPosition Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and...
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Assistant Casino Manager
hace 11 horas
Mexico City Royal Caribbean Group A tiempo completoPOSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: - Minimum one-year experience internally...
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Casino Manager
hace 1 semana
Mexico City Royal Caribbean Group A tiempo completoPosition Summary:Leads and manages the ship's Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing...
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Casino Manager
hace 11 horas
Mexico City Royal Caribbean Group A tiempo completoPosition Summary: Leads and manages the ship's Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing...
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Country Manager Mexico
hace 1 semana
Mexico City Triskel Consulting A tiempo completoOur client is a leading tech and digital services provider operating within the iGaming industry. As part of their continuous growth we are now seeking a Country Manager for the Mexico market. We are looking for a proactive Country Manager to develop the market and deliver profitability of the company's brands. As a Country Manager, you would need to...
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Country Manager Mexico
hace 1 semana
Mexico City Triskel Consulting A tiempo completoOur client is a leading tech and digital services provider operating within the iGaming industry. As part of their continuous growth we are now seeking a Country Manager for the Mexico market. We are looking for a proactive Country Manager to develop the market and deliver profitability of the company's brands. As a Country Manager, you would need to...
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Customer Success Manager, LATAM
hace 3 semanas
Mexico City Duetto A tiempo completoOur Team We pride ourselves on our customers' success! We will not be successful unless our customers are receiving massive value from our service and this is why we insist that our team is made up of revenue management experts from the most respected hospitality icons around the world. From onboarding to ongoing support, we are there to maximize the...
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Customer Success Manager, LATAM
hace 3 semanas
Mexico City Duetto A tiempo completoOur Team We pride ourselves on our customers' success! We will not be successful unless our customers are receiving massive value from our service and this is why we insist that our team is made up of revenue management experts from the most respected hospitality icons around the world. From onboarding to ongoing support, we are there to maximize the...
