Support Specialist, Integration
hace 4 semanas
Overview The Support Specialist, Integration is responsible for helping R365 customers with all R365 software (non-POS) integrations functions, including payroll, direct bank connection, and vendor invoice upload, keyed entry, and payment. They manage pertinent customer communications through tickets, live chats, and phone calls. Responsibilities Prompt customers for information necessary to troubleshoot problem reports Identify solutions to problem reports and deliver them to customers Help customers understand R365 Non-POS integrations functions Route non-integrations customer issues to appropriate teams and team members Diagnose and document software defects and escalate them to Integrations Support Manager or Lead Participate in live chats Manage personal queue of customer tickets Identify gaps in company self-help documentation Train and mentor new team members at the request of Support management Assist Manager, Integration Support in rolling out and supporting new non-POS integrations Other duties as assigned What you'll need to be successful in this role High attention to detail Excel knowledge Flexible and adaptable based on the needs of the client and internal team Solution oriented mindset with ability to articulate under pressure Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation Strong technical aptitude with experience communicating across multiple platforms A passion for helping people get the most out of technology Preferred Qualifications Bachelor’s degree with emphasis in business and / or finance and / or accounting preferred Restaurant Industry Experience Strong understanding of general business principles Previous experience in a Support Role #J-18808-Ljbffr
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Integration Support Specialist: Troubleshoot Non-POS Apps
hace 4 semanas
Mexico City Restaurant365 A tiempo completoA leading restaurant technology provider in Mexico City is seeking a Support Specialist, Integration to assist customers with R365 software integrations. This role requires high attention to detail, effective communication skills, and a strong technical aptitude. Candidates should have a Bachelor’s degree and preferably experience in the restaurant...
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Senior Integration Specialist
hace 2 días
Mexico City RGP (Resources Connection) A tiempo completoOne of our clients, is looking to engage a global team of consultants to help with the development and maintenance of Salesforce. This team is made up of a small team of technologists whose responsibilities include, among other items, leading the development and maintenance of~13 Salesforce applications that support various Tax Teams of our client, including...
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Senior Integration Specialist
hace 2 días
Mexico City RGP (Resources Connection) A tiempo completoOne of our clients, is looking to engage a global team of consultants to help with the development and maintenance of Salesforce. This team is made up of a small team of technologists whose responsibilities include, among other items, leading the development and maintenance of~13 Salesforce applications that support various Tax Teams of our client, including...
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Senior Murex Integration Specialist
hace 3 semanas
Mexico City Luxoft A tiempo completoSenior Murex Integration Specialist (S4C) Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade and migration. We provide end-to-end project services and have delivered over 200 successful Murex projects across all major asset‑classes and sectors including...
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Senior Murex Integration Specialist
hace 3 semanas
Mexico City Luxoft A tiempo completoSenior Murex Integration Specialist (S4C) Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade and migration. We provide end-to-end project services and have delivered over 200 successful Murex projects across all major asset‑classes and sectors including...
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MAC Specialist
hace 2 días
Mexico City Tata Consultancy Services A tiempo completoac OS Support Specialist Role Overview The Mac OS Support Specialist provides technical assistance and troubleshooting for macOS systems, Apple hardware, and related applications. This role ensures smooth operation of Mac environments, resolves user issues, and maintains system security and performance. Key Responsibilities Technical Support Provide...
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Remote SAP PI/PO Specialist — Middleware
hace 6 días
Mexico City The Dignify Solutions, LLC A tiempo completoA leading IT services company is seeking a Mid-Senior level SAP PI/PO Specialist to maintain and integrate SAP applications with third-party software. This full-time remote role requires proficiency in various SAP modules, understanding of integration technologies, and collaboration with project teams to adapt to changing strategies and risks. Ideal...
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Sales Support Specialist
hace 1 semana
City, México Lexzau, Scharbau GmbH & Co. KG A tiempo completo**Sales Support Specialist** **Your Responsibilities** - Provide direct support to internal / external customers - Follow up the customer registration process from start to finish - Follow up on the credit allocation process with all areas involved - Provide commercial support during implementations together with customer owner - Follow up on contracts -...
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Senior Murex Integration Specialist
hace 3 semanas
Mexico City Luxoft A tiempo completoProject description Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade and migration. We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment banking,...
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Senior Murex Integration Specialist
hace 3 semanas
Mexico City Luxoft A tiempo completoProject description Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade and migration. We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment banking,...
