Video Streaming Operations Expert

hace 4 semanas

Xico, México Bebeespecialist A tiempo completo

Technical Operations SpecialistWe are seeking a skilled technical operations specialist to join our team in South Mexico City.The role goes beyond standard monitoring: you will be responsible for real-time event detection, in-depth analysis, and troubleshooting across a complex video streaming ecosystem.Main Responsibilities- Operate and maintain monitoring tools (ElasticSearch, Grafana, Prometheus) to ensure seamless system performance.- Detect anomalies and interpret complex technical signals beyond standard OS/network alerts.Incident Management & Customer Care Representative- Perform first-level diagnosis and triage based on documented runbooks.- Classify events accurately and resolve or escalate to L2/L3 or internal SMEs.- Collaborate with other escalation levels on major incidents and root cause analysis.- Act as the primary contact for customer incoming support calls.- Provide regular updates on investigation progress.Reporting & Continuous Improvement- Deliver operational reports (weekly/monthly) and track key performance indicators.- Contribute to the evolution of runbooks and workflows by providing feedback.- Document incidents and maintain shift handover notes.- Maintain customer database information up-to-date.

  • Remote Live Streaming Producer

    hace 4 semanas

    Xico, México Musiversal A tiempo completo

    A global music production company is seeking a Live Streaming Producer & Video Editor to manage technical and video production aspects of online workshops.The role requires strong editing skills and previous experience with live streaming setups.This position offers a remote-first culture, flexible hours, and the opportunity to work with a world-class...

  • Video Streaming Noc Specialist — Incident Response

    hace 4 semanas

    Xico, México Broadpeak Asia Pacific Pte. Ltd. A tiempo completo

    A technology company in South Mexico City is seeking a NOC specialist to join their Americas operations team.The role involves monitoring and analyzing complex video streaming solutions, ensuring service reliability and customer support.Candidates should have a diploma in a technical field, experience in customer-facing roles, and strong Linux...

  • Live Streaming Producer

    hace 4 semanas

    Xico, México Musiversal A tiempo completo

    Live Streaming Producer & Video EditorMusiversal is hiring a remote Live Streaming Producer & Video Editor to handle the technical and video production side of online community workshops.Base pay range: $20k – $25k per year.ResponsibilitiesSet up the technical side of live workshops and sessions, including lights, sound and streaming or recording tools.Run...

  • Especialista Streaming

    hace 4 semanas

    Xico, México Grupo Meeting A tiempo completo

    Grupo LAHE: Somos una empresa sólida, líder en el ramo de tecnología aplicada a procesos y TI (tecnologías de la información) comprometida en brindar soluciones eficientes a nuestros clientes.Nuestro principal mercado han sido los congresos de actualización médica donde gracias a los excelentes resultados obtenidos, nos han permitido mantenernos como...

  • Especialista En Audiovisual

    hace 4 semanas

    Xico, México Grupo Meeting A tiempo completo

    Grupo LAHE: Somos una empresa sólida, líder en el ramo de tecnología aplicada a procesos y TI (tecnologías de la información) comprometida en brindar soluciones eficientes a nuestros clientes.Nuestro principal mercado han sido los congresos de actualización médica donde gracias a los excelentes resultados obtenidos, nos han permitido mantenernos como...

  • Noc Specialist: Real-Time Monitoring

    hace 4 semanas

    Xico, México Broadpeak A tiempo completo

    A leading technology company is seeking a NOC specialist to join its Americas operations team in South Mexico City.This role is critical for ensuring the reliability and security of video streaming solutions.Responsibilities include operating monitoring tools, performing technical triage, and providing customer support.The ideal candidate has a degree in...

  • Noc Engineer: Real-Time Video Streaming Ops

    hace 4 semanas

    Xico, México Skillbase Group A tiempo completo

    A leading IT services company in Mexico City is seeking a NOC Engineer to enhance the reliability and security of video-streaming solutions.Responsibilities include real-time monitoring, incident management, and report generation.The ideal candidate will possess a degree in Computer Networking, strong technical skills, and customer-facing experience.This...

  • Senior Android Engineer: Streaming TV Apps

    hace 1 semana

    Xico, México Ellation, Inc. A tiempo completo

    A leading streaming service in Veracruz, Mexico, is seeking a Senior Software Engineer to develop consumer-facing Android video streaming applications. This role involves collaborating with product and project managers, mentoring engineers, and ensuring code quality through reviews. Applicants should have at least 5 years of experience in Android development...

  • Video Editor

    hace 4 semanas

    Xico, México Univision Communications Inc A tiempo completo

    Video Editor page is loaded## Video Editorlocations: CDMX - Av.Vasco de Quiroga ****time type: Full timeposted on: Posted Yesterdayjob requisition id: R******TelevisaUnivision está en busca de un/a Editor/a de Video para unirse al equipo de Digital Entretenimiento.Trabajarás para crear contenido dinámico y atractivo para nuestras audiencias en EE. UU. y...

  • Remote Live Streaming Producer And Editor For Workshops

    hace 4 semanas

    Xico, México Musiversal A tiempo completo

    A creative online platform is seeking a Live Streaming Producer & Video Editor to manage the technical aspects of online community workshops.This remote position requires strong video production skills and the ability to edit engaging content.You will collaborate with the Online Community and Guest Speakers to ensure quality.The role offers flexible hours, a...