Shift Manager Jr., Amzl

Key job responsibilitiesPromote a culture of safety and wellbeingAnalyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shiftsSupport and lead a team and handle administrative work alongside building and supporting a strong team cultureAnalyze performance and suggest process improvements to optimize work and improve customer servicePromote best practice and continuous process improvements across your team in areas like health and safety and productivityCollaborate with other managers to standardize shift processesA day in the lifeYou'll work shifts and be based at one of our operational sites.Your main focus will be to maintain safety standards within your team and across your site.You'll also monitor and maintain process efficiency.Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets.This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.About the teamAmazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do.Our 'under the roof' associates process millions of products for dispatch to our delivery teams.Our team is people-focused and supportive, particularly as lots of our people work through the night.We focus mostly on operations, with 24 / 7 shifts in most of our locations.Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors.Every year, we continually raise the bar for customer experience with new, innovative delivery services.We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.Inclusive team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion.We host annual and ongoing learning experiences.Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members.We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS1+ years of professional work experienceHigh School DiplomaPREFERRED QUALIFICATIONSBachelor's degree in engineering, finance, supply chain, logistics, computer science or equivalentSpeak, write, and read fluently in SpanishExperience developing and implementing KPI goals and strategies based on broader organization goalsExperience in logisticsOur inclusive culture empowers Amazonians to deliver the best results for our customers.#J-*****-Ljbffr