Customer Service Manager
hace 4 semanas
Charger logistics Inc. is a world- class asset-based carrier with locations across North America.With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up.We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.We are currently expanding and looking to add a motivated individual to our team.**Responsibilities**:- Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met- Manage customer expectations and provide exceptional customer service- Work with Implementation team on successful opportunities to ensure accuracy in our pricing program- Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts- Participate in rate calculations, report preparation and customer presentations for all large-spend bids- Ensure customer commitments are met, working with internal teams and executing operational tasks as needed- Identify, manage and build new business relationship in the target market- Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.- Maintain a database of clients, prospects, partners and vendors- Monitor market conditions, product innovations, and competitors' products, prices, and sales- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports- Consult with clients to resolve problems and to provide ongoing support- Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS**Requirements**:- Proven track record with a strong focus on account management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'- 2+ years of sales and account management experience in transportation and logistics field is preferred- Recent college or university degree in Marketing or Business-related field is required- Previous experience in an analyst role and or in pricing function is an asset- Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them- Experience working B2B sales involving complex deals is an asset- Strong knowledge and understanding of the sales planning process- Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills- Strong negotiation skills with proven closing ability- Ability to function independently with little or no supervision as well as function in a team environment**Benefits**- Professional growth career- competitive pay package- Savings fund- Health benefits- Life Insurance- Food coupons- Performance-based bonus- Christmas bonus.We invest time and support in you to provide the room to learn, grow and work your way up.An entrepreneurially minded organization where you'll be given support and room to develop your own strategies.If this sounds like what you're looking for, then we might be the place for you.
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Customer Service Manager
hace 4 semanas
Saltillo, México Charger Logistics Inc A tiempo completoCharger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.Charger logistics invests time and support into its employees to provide them with the room to...
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Customer Service Manager
hace 2 semanas
Saltillo, México Charger Logistics Inc A tiempo completoCharger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room...
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Cbsm - Global Customer Service Coordinator Sr
hace 1 semana
Saltillo, México Chubb INA Holdings Inc. A tiempo completoJob Requirements Position Summary Global Customer Service Coordinator will be responsible for assisting the Global Customer Service Manager with coordination and implementation of a support model that provides greater support to our end users globally. In addition, the Customer Service Coordinator will provide technical support to end users,...
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Customer Service Representative
hace 1 semana
Saltillo, México Johnson Controls A tiempo completo**Job Details****What are you going to do?**Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How will you do it?****Order Processing**- Order input in SAP / JDE (different order types)- Send order confirmation to customer...
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Customer Service Representative
hace 1 semana
Saltillo, México Johnson Controls A tiempo completo**Job Details** **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP / JDE (different order types) - Send order confirmation to...
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Cbsm - Global Customer Service Coordinator Sr
hace 1 semana
Saltillo, México Chubb INA Holdings Inc. A tiempo completoJob RequirementsPosition SummaryGlobal Customer Service Coordinator will be responsible for assisting the Global Customer Service Manager with coordination and implementation of a support model that provides greater support to our end users globally.In addition, the Customer Service Coordinator will provide technical support to end users, troubleshooting...
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Customer Service Senior
hace 4 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details****What will you do? Job Scope & Purpose**:Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How will you do it? Essential Job Responsibilities**:**Order Processing**- Customer service via Nice system...
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Customer Service Manager
hace 2 días
Saltillo, México Tecmaq A tiempo completo**Job description**: Responsible for Purchasing and Planning Areas Monitor Planning’s KPIs Follow up customers’ orders Look for sustainability of the business Implement improvements in Purchasing area Monitor and control tooling costs and performance Review procurement documents such as contracts and NDAs **Skills & Attributes requirements**: Computer...
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Customer Service Supervisor
hace 4 semanas
Saltillo, México Johnson Controls A tiempo completoAs a Customer Service Team Leader, you will take full responsibility for the timely and accurate processing of orders to achieve Johnson Controls revenue targets. You will set up the structure to support the ongoing activities, managing, motivating, and developing team members. You will also be expected to deliver department’s continuous improvement...
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Customer Service Supervisor
hace 2 días
Saltillo, México Johnson Controls A tiempo completoAs a Customer Service Team Leader, you will take full responsibility for the timely and accurate processing of orders to achieve Johnson Controls revenue targets. You will set up the structure to support the ongoing activities, managing, motivating, and developing team members. You will also be expected to deliver department’s continuous improvement...
