It And Application Support Specialist

hace 4 semanas

Xico, México Hsbc A tiempo completo

-Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of **IT and Application Support Specialist - WPB IT Asset Management**Job Summary:The Production Specialist will be working directly for the Production Support Manager, providing support within AM IT Production Support as AM IT Production evolves towards best practice and world class support.**Main responsabilities**:- Provide support for a range of front office platforms.- Provide consultancy, technical analysis and incident resolution services to the Front Office business, IT operations and Client business with the goal of delivering excellent off-site support.- Actively look for process improvements, efficiency gain and technology- Work with development team to resolve complex technical issues / problems.- Work closely with other Support teams in the resolution of issues.- Assist with Support Global MI reporting.- Resolve user queries and issues.- Ensure engagement with Global team.Requirements- 8+ years of experience in Application and production support with reputed financial organisation.- Broad experience in challenging / demanding environments.- Experiencing supporting IT systems and infrastructures.Understanding of investment bank front and middle office process flows, including those from upstream and downstream systems.- Excellent communication skills with proven ability in written and verbal English.- Hands on with SaaS, Paas, Cloud services and API.- Good Unix Knowledge- Excellent scheduling tools.- Full understanding of ITIL Service delivery and Service operations.- Excellent MS-SQL knowledge and in log tracking and analysing with good understanding of error codes.At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.**Issued By HSBC Electronic Data Process Mexico Private LTD

  • It Support Specialist

    hace 4 semanas

    Xico, México Ware Malcomb A tiempo completo

    Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Mexico City office!The IT Support Specialist is responsible for supporting our end users in the Mexico City office, and other locations as assigned by IT leadership.This help desk role has the primary responsibility of troubleshooting and/or triaging tickets from team members in the...

  • Clinical Application Specialist

    hace 4 semanas

    Xico, México Mindray Medical A tiempo completo

    Be part of Mindray México as Clinical Application Specialist for Monitoring Patient and Life Support product line.Mindray is a Chinese multinational manufacturer of medical instruments with headquartered in Shenzhen, Guangdong.The company designs and produces medical equipment and accessories, with presence in more than 190 countries and regions, with a...

  • Remote Manufacturing Application Support Specialist

    hace 4 semanas

    Xico, México Redzone A tiempo completo

    A manufacturing solutions provider seeks an Application Support Specialist who thrives in a fast-paced team environment and enjoys solving customer problems. This remote role is for candidates in Mexico City, focusing on providing technical support and handling support requests. Candidate must have a Bachelor's degree and over 5 years of experience in...

  • Remote Application Support Specialist

    hace 4 semanas

    Xico, México Qad A tiempo completo

    A forward-thinking technology company is seeking an experienced Application Support Specialist to join their Redzone team. The candidate should possess strong communication skills and a customer-centric approach. This remote position requires a minimum of 5 years in application support, ideally in a manufacturing environment. Responsibilities include...

  • Hybrid It Service Desk Specialist: User

    hace 4 semanas

    Xico, México Cei Fleet Collision And Safety A tiempo completo

    A leading fleet management company in Mexico City is seeking a Specialist for the Info & Service Desk. This role involves maintaining computer networks, providing technical support to users, and tracking IT assets. Candidates should have a background in help desk support and network engineering, along with strong communication and customer service skills....

  • It Support Specialist

    hace 4 semanas

    Xico, México findojobs A tiempo completo

    About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

  • Application Support Specialist Conversational

    hace 4 semanas

    Xico, México Nexum A tiempo completo

    **Vacante para la empresa Nexum en Miguel Hidalgo, Ciudad de México**:**Application Support Specialist (Conversational English)****Responsibilities**:- **- ** Vendor Mediation**: Manage contractual relationships and coordinate with external service providers (development, infrastructure, etc.) to resolve advanced technical issues.- ** Collaboration with...

  • Hybrid It Service Desk Specialist

    hace 4 semanas

    Xico, México Cei Fleet Collision And Safety A tiempo completo

    A leading fleet management company in Mexico City seeks a Specialist for Info & Service Desk to provide technical support and ensure network integrity. The role requires experience in help desk support, strong troubleshooting skills, and proficiency in English. The successful candidate will work in a hybrid environment, managing IT assets and applying...

  • It Systems Specialist

    hace 4 semanas

    Xico, México Mx003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

    Description: IT Systems Specialist - Windows We are seeking an IT Systems Specialist to join our team at Marsh.This role will be based in Mexico City.This is a hybrid role that has a requirement of working at least three days a week in the office.As an IT Systems Engineer at Marsh, you will be responsible for problem solving, root cause analysis, knowledge...

  • Team Leader, It Operations And Support

    hace 4 semanas

    Xico, México Rich Products Corporation A tiempo completo

    POSITIONAssociate Manager, IT Operations and Support YOUR DREAM JOB STARTS HERE JOIN THE FAMILY As a leading global provider of comprehensive frozen food solutions, our portfolio includes creative solutions geared towards helping food industry professionals focused on everything a family makes possible.Company ValuesRich's : Endless possibilities.A...