Operadores En El Network Operation Cente

hace 3 semanas


Xico, México Nutricarnes A tiempo completo

**Descripción del Puesto**:El Operador en el NOC es responsable de monitorear la infraestructura de red, identificar y resolver problemas de primer nível, y asegurar el funcionamiento continuo de los sistemas de red.**Responsabilidades Principales**:Monitorear la red y los sistemas utilizando herramientas específicas.Detectar y reportar incidencias de red en tiempo real.Escalar problemas complejos al Supervisor o al equipo de soporte de nível superior.Documentar incidentes y acciones tomadas en el sistema de gestión de tickets.Realizar tareas de mantenimiento básico siguiendo procedimientos establecidos.**Habilidades y Competencias**:Conocimientos básicos de redes y protocolos de comunicación (TCP/IP, DNS, DHCP).Obligatorio Experiência con herramientas de monitoreo de red ( SolarWinds).Deseable Experiência con herramientas de Tickets (Remedy, Helix).Deseable Fuertes habilidades de resolución de problemas y atención al detalle.Buenas habilidades de comunicación verbal y escrita.Capacidad para trabajar en un entorno de alta presión y turnos rotativos.Disponibilidad para trabajar en turnos rotativos, incluyendo noches, fines de semana y días festivos.Tipo de puesto: Tiempo completoSueldo: $10,****** - $12,****** al mesTipo de jornada:- De guardia- Fines de semana- Incluye fines de semana- Nocturno- Todos los fines de semana- Turno de 8 horas- Turno matutino- Turno vespertinoLugar de trabajo: Empleo presencial


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    hace 3 semanas


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    hace 3 semanas


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