Workforce Management Analyst
hace 3 semanas
DATAMARK, Inc. is looking for a detail-oriented and analytical Workforce Management Analyst to join our team.In this crucial role, you will be responsible for analyzing workforce data, forecasting call volume, and creating staffing plans to ensure operational efficiency within our contact center.The Workforce Management Analyst will play a key role in optimizing workforce deployment, enhancing service levels, and improving overall customer satisfaction.You will collaborate with various departments to ensure that we have the right number of agents available at the right time.ResponsibilitiesAnalyze historical call volume data and forecast future trends.Create and maintain staffing schedules to meet service level agreements (SLAs).Monitor real-time call center operations and make adjustments as necessary.Collaborate with management to identify areas for improvement in workforce performance.Generate reports to communicate workforce metrics and performance levels to stakeholders.Assist in the development and implementation of workforce management strategies to enhance efficiency.QualificationsBachelor's degree preferred; additional years of direct experience may considered in lieu of a degreeAt least 1 year of WFM experience; 2 or more years preferred.Proficient in workforce management software and data analysis tools.Strong analytical skills with the ability to interpret and present data effectively.Excellent communication and interpersonal skills.Proficiency in Microsoft Excel and data visualization tools.Knowledge of contact center operations is a plus.BenefitsAll law benefits providedCafeteriaWeekly payPaid training#J-*****-Ljbffr
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Workforce Forecasting
hace 3 semanas
Chihuahua, México Datamark, Inc. A tiempo completoA leading workforce management firm in Mexico is seeking a detail-oriented Workforce Management Analyst to optimize workforce deployment and enhance customer satisfaction.In this role, you will analyze workforce data, forecast call volume, and create staffing plans for operational efficiency.The ideal candidate has a background in workforce management with...
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Order Management Analyst
hace 3 semanas
Chihuahua, México Grupo Tecma A tiempo completoDescripción y detalle de las actividadesOrder Management Analyst are often a client's primary point of contact with a company.The duties and responsibilities of a Order Management Analyst include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to...
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Asesor De Ventas
hace 3 semanas
Chihuahua, México Workforce Management A tiempo completoAsesorar al cliente en cuanto al productoreferir paquetes diversos del servicioManejo prudente de las emociones al atender a los clientesOfertar productos del ramo funerarioEstudios mínimos de preparatoriamanejo de reportes en computadoratrabajo en equipoDisponibilidad de horario
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Graduate Trainee: Analyst Risk Management
hace 3 semanas
Chihuahua, México Eswatini Water Services Corporation A tiempo completoThe Graduate Trainee: Analyst Risk Management position is designed to give incumbents access to a practical work environment where they can learn from experts, and adapt their theoretical knowledge.The Trainee will will be responsible for identifying, assessing, and mitigating potential risks that could affect the operations, financial stability, and...
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Talent Analyst Iii
hace 2 semanas
Chihuahua, México Jabil Circuit A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...
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Talent Analyst Iii
hace 3 semanas
Chihuahua, México Jabil Circuit A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER.With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider.We combine an unmatched breadth and depth of end-market experience, technical and design...
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Materials Planning Analyst
hace 3 semanas
Chihuahua, México Cooperstandard Planta Juarez A tiempo completo**COOPERSTANDARD PLANTA JUAREZ****Solicita**:**Materials Planning Analyst****Descripción y Requisitos**- Requirements- Management or Engineering Bachelor Degree- More than 5 years in similar position- Bilingual English - Spanish- Passport & VISA (Available to travel)- IATF Knowledge (Not mandatory)- SAP KnowledgeExperience- Planning and Raw Material Buyer-...
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Talent Analyst Iii
hace 3 días
Chihuahua, México Jabil Circuit A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise...
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Talent Analyst Iii
hace 3 días
Chihuahua, México Jabil Circuit A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise...
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Data Analyst
hace 2 semanas
Chihuahua, México Remote Leverage A tiempo completo**DATA ANALYST**Hiring REMOTE Data Analyst - Multiple positions immediately available.**$1200-$1600 USD per Month**We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Data Analyst positions we need to immediately hire. You would be working with the business directly, we handle the hiring and recruiting...
