Operations Manager, Worldwide Operations

DESCRIPTIONDo you pioneer?Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards?Do you want to be part of a newly formed organization that is designing and launching new business models across the world?If so, the Amazon team is looking for an experienced leader with a strong record of achieving results.The person will be responsible for creating and executing a worldwide supply chain by working closely with our retail and operations partners across the globe in order to effectively manage volume flows and fullness for our fulfillment centers and delivery stations.The role requires heavy index on dive deep, bias for action, and ownership.As an Operations Manager, you will have the opportunity to lead an inbound operation, outbound operation, or a functional process on a specified shift or across multiple shifts within an Amazon Fulfillment Center.You will be responsible for leading, developing and engaging a team of exceptional talent that makes innovation possible.One of your main focuses will be motivating, mentoring and coaching your team to become the best leaders they can be.Job requirements :Capacity Planning and Operational experience.Lead a group of Area Managers towards success.Manage several business Stakeholders (Retail / FBA) to drive and improve Seller / Vendor Experience.Innovate and drive continuous improvement projects.Deliver results : Cost and Customer Experience.Frequent walking in the building and around area; facilities are over a quarter mile in lengthKey job responsibilitiesSupport all safety programs and compliance to ensure a safe work environment for all associates and managersLead and develop a team of 3-7 Area Managers (front-line supervisors) and hourly associates by embodying Amazon's Leadership PrinciplesAct as the primary information source for the team, maintaining compliance and consistency and taking corrective action when neededMentor, train and develop teammates for career progression, performance improvement and recognition purposes.Execute Daily Capacity planning to guarantee success at the site.Create, communicate and maintain quality control policies and standard work procedures to Area Managers and associatesProactively identify and lead process improvement initiatives using Lean tools to delight customersBuild and deliver productivity plans by reviewing work forecasts, determining productivity requirements and partnering with other Operations Managers to balance laborEvaluate performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectationsExecute Daily Capacity planning to guarantee success at the site.About the teamInclusive team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion.We host annual and ongoing learning experiences.Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members.We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.BASIC QUALIFICATIONSBachelor's degree in engineering, statistics or business, or a MBA and experience in Excel (macros, index, conditional list, arrays, pivots, lookups)Bachelor's degree in business, engineering, operations, supply chain, transportation logisticsWork a flexible schedule / shift / work area, including weekends, nights, and / or holidays3+ years of employee and performance management experience2 years of Strong Operations Management Proficient in Data Analysis6+years Operations Management experience in manufacturing, production, distribution environment or related industrySupervisory responsibility for a minimum of 100 hourly employeesEnglish Proficient#J-*****-Ljbffr