Collections Analyst

hace 2 semanas


Xico, México Daimler Truck Financial Services México A tiempo completo

Job Title : Financial Customer Solutions Specialist – Contact CenterPurposeThis position is ideal for individuals passionate about customer service and financial solutions.The role focuses on managing accounts within the 0-30 day delinquency range, resolving inquiries, and implementing effective payment strategies.Key ResponsibilitiesHandle inbound and outbound calls from Daimler Truck small business customers in the U.S.Provide efficient and empathetic service to address account concerns.Assess reasons for missed payments and offer solutions to regularize accounts.Perform skip tracing to locate clients and/or collateral using authorized methods.Build strong customer relationships through consultative interactions.Act as a liaison between customers and internal departments.Note : This role is fully on-site in Santa Fe, Mexico City, which allows for closer collaboration and team integration.ProfileEducation: Bachelor's Degree in a relevant field.Languages: Full proficiency in English (C1-C2).Experience: Minimum 1 year of customer-facing phone experience in collections.Technical Skills: Basic to intermediate Excel skills.Soft SkillsNegotiationPersuasionActive listeningStrong communicationCandidates with experience in financial customer service and strong interpersonal skills are highly encouraged to apply.Our ConvictionsExcellencePeople AlwaysSustainabilityCustomer DrivenShared ValuesWe are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market.With over 25 years in Mexico, we have focused on building an excellent reputation of service; and to achieve that, wehave relied on technological innovation, digital evolution, and a customer-oriented approach.We are committed to offering excellent financial services that give value to our trademarks, distributors, clients, collaborators, and all our community where we live and work.SBCX Collections- Customer Service AgentDiversity allows us to employ people with different experiences, abilities and points of view, and that is what enhances our culture and brings us to the forefront among the top global companies.At Daimler Financial Services, we value the diversity between our employees.In order to enrich the culture, we acknowledge the importance of including people with different points of view and lifestyles into our company.When we select our talent, we focus on abilities; we do not discriminate based on ethnicity, nationality, gender, race, age, disability, social condition, health, religion, immigrant status, opinions, sexual orientation, gender identity or gender expression, marital status, university or appearance.#J-*****-Ljbffr


  • Collections Analyst

    hace 2 semanas


    Xico, México Softwareone A tiempo completo

    Job Function: Finance The role:We are thrilled to announce an opportunity to join our team as:**Collections Analyst****SoftwareOne**Scope: Full-time | Location: Mexico City- We are looking for an "Collections Analyst", will be responsible for the operation of NORAM and Canada._**Main responsibilities**:- Management of the FINANCE.NA folder which manages...

  • Hybrid Credit

    hace 2 semanas


    Xico, México Mondelez España Galletas Production Slu A tiempo completo

    A leading global snack company seeks an Analyst in Credit & Collections Management in Xico, Veracruz.In this role, you will manage accounts receivable, execute cash collections, and ensure effective processing of deductions.The ideal candidate will have a degree in economic-administrative areas, at least 2 years of relevant experience, strong knowledge of...


  • Xico, México Aig Insurance A tiempo completo

    A global insurance organization in Mexico is seeking a Collections Analyst Sr. to manage payment processes and provide excellent customer service.The role involves reconciling accounts, training teammates, and collaborating on collections projects.Candidates must have a Bachelor's degree and at least 1 year of experience in the insurance industry.Proficiency...


  • Xico, México Hirebridge A tiempo completo

    A leading technology firm in Ciudad de México is seeking a Collections Analyst to ensure the smooth flow of revenue.This role involves contacting customers, resolving discrepancies, and utilizing analytical skills.The ideal candidate will have experience in Accounts Receivable, proficiency in Excel, and be bilingual in English and Spanish.Competitive perks...


  • Xico, México Concord Servicing A tiempo completo

    A financial services company based in Mexico City is looking for a Resolutions Analyst. The successful candidate will manage customer request forms and ensure efficient resolution processes. Candidates should have over 3 years of collections experience, be knowledgeable about FDCPA regulations, and possess strong communication skills. This role also requires...


  • Xico, México Momentive A tiempo completo

    Job Title# Credit & Collections Analyst Jr#SummaryCredit & Collections Analyst Jr provides management and leadership of Mexico credit and collections function to achieve the best results and service levels in accordance with defined processes, policies and procedures.ResponsibilitiesFull communication with sales and customer service departments to coordinate...

  • Collections Analyst

    hace 2 semanas


    Xico, México Doordash Mexico A tiempo completo

    **About the Team**:It's an exciting time to join our rapidly growing Accounting team in Mexico City with ample development opportunities and be part of a growing and dynamic team.We are looking for a Collection Analyst to join our Accounts Receivable (AR) team.**About the Role**:This role will be responsible for supporting Accounts receivable including...

  • Collections Sr Analyst

    hace 2 semanas


    Xico, México Sgs A tiempo completo

    **Company Description**We are SGS - the world's leading testing, inspection and certification company.We are recognized as the global benchmark for quality and integrity.Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.- Contact customers to collect receivables...

  • Junior Credit

    hace 2 semanas


    Xico, México Momentive A tiempo completo

    A global advanced materials company is seeking a Credit & Collections Analyst Jr in Veracruz, Mexico.The candidate will manage credit and collection functions aiming for efficiency and compliance.Responsibilities include coordinating with sales, developing relationships, ensuring collection targets are achieved, and preparing performance reports.Candidates...

  • Collections Analyst

    hace 2 semanas


    Xico, México Bedi Partnerships A tiempo completo

    **About Us**:At Udemy, we're on a mission to improve lives through the power of learning.We're a leading global learning company and one of the world's largest education platforms, with more than 67 million learners.Our goal is to provide flexible, effective skill development to empower organizations and individuals.Talented people are everywhere, and the...