Customer Service Representative
Hace 2 días
Hermosillo, Sonora, México
Intugo
Jornada completa
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At Intugo, we partner with a foreign company specializing in immigration law and legal services, helping individuals in the United States navigate immigration processes, including work permits, work visas, and permanent residency applications.
We are currently seeking a Customer Service Representative to provide exceptional customer service, assist clients with inquiries, and follow up on immigration case updates.
Key Responsibilities
Respond to customer inquiries promptly and professionally via phone and email. Provide timely follow-ups regarding clients' immigration case status. Direct clients to the appropriate department when necessary. Maintain effective communication to ensure a positive customer experience. Collaborate with team members to achieve service goals and maintain customer satisfaction. Previous experience is a plus but not mandatory. Compensation & Benefits Monthly Gross
Salary:
$16,000 MXN. Performance Bonus Food Vouchers Paid Time Off Legal Benefits Join Our Team If you have excellent communication skills, enjoy helping others, and are looking for an opportunity to grow professionally in a customer-focused environment, we would love to hear from you Apply today and become part of Intugo
Job Type
Full-time English (Required) Work
Location:
In person
Key Responsibilities
Respond to customer inquiries promptly and professionally via phone and email. Provide timely follow-ups regarding clients' immigration case status. Direct clients to the appropriate department when necessary. Maintain effective communication to ensure a positive customer experience. Collaborate with team members to achieve service goals and maintain customer satisfaction. Previous experience is a plus but not mandatory. Compensation & Benefits Monthly Gross
Salary:
$16,000 MXN. Performance Bonus Food Vouchers Paid Time Off Legal Benefits Join Our Team If you have excellent communication skills, enjoy helping others, and are looking for an opportunity to grow professionally in a customer-focused environment, we would love to hear from you Apply today and become part of Intugo
Job Type
Full-time English (Required) Work
Location:
In person