SaaS Customer Support Team Lead — Coaching

hace 7 días


Mexico City Apollo A tiempo completo

A leading SaaS company based in Mexico City is seeking a Customer Support Team Lead to enhance team performance and operational excellence. The ideal candidate will coach team members, utilize KPIs to drive success, and ensure effective communication across teams. A strong understanding of customer needs and tools like Salesforce or Zendesk is critical. This role provides opportunities for personal growth within a collaborative and innovative environment, where you can make a substantial impact.
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