(English & Spanish) Bilingual Customer Support

hace 3 semanas

Guadalajara, México Helpware A tiempo completo

**About Us**It's simple, we prosper by putting people ahead of profits.Point blank.We created Helpware because we saw a need to change the way business is done in our world of outsourcing.We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients.In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients.Helpware is a better kind of outsourcing, one centered around People.**What is this role about?**:You'll be a key part of our mission to provide excellent service to our customers and the independent stylists who represent our product.We have fun looking at new designs each season, wearing the clothes (great employee discount), and supporting each other's growth.Our fast-growing company has lots of opportunities for growth.We are looking a **Bilingual Customer Support Representative** that will be a key part of our efforts to provide superior service and provide the support needed to our customer and stylist base.**What awaits you in this role**:- Be an expert on our procedures, order entry system, stylist promotions, and products so that you can resolve any stylist and customer issues.- Develop a strong rapport with the Stylist base.- Thoroughly document issues and resolutions in our contact management system.**What we are looking for**:- College Degree preferred- 2+ years of customer service experience required- Bilingual in Spanish a plus- Ability to manage multiple priorities simultaneously with little direction- Excellent verbal and written communication skills- Experience using Gmail, Google documents, and all Microsoft programs- Experience using e-commerce order entry systems or equivalent.- Knowledge of Zendesk, Basecamp, and Highrise is a plus**What we offer**:- Law Benefits- Social Security (IMSS)- 12 Vacations Days after First Year- Vacation Bonus (Prima Vacacional)- Christmas Bonus (Aguinaldo)- Sunday Bonus (Prima Dominical)- Food Vouchers- Health Insurance- Excellent Work Environment- Opportunities for Growth- On Staff Psychologist and Nutritionist- Convenient Partnerships for Food and _More_**Our Client's Background**Our client is a rising fashion company based in the US that also nurtures female entrepreneurs across the country.AVISO DE PRIVACIDAD

  • Bilingual Customer Care Ambassador

    hace 3 días

    Guadalajara, México Support Zebra A tiempo completo

    We're hiring!**BILINGUAL CUSTOMER CARE AMBASSADOR**(_Spanish_)- Food & Beverage Industry Account_The Customer Care Ambassador is responsible for order taking, tackling customer issues, complaints, and inquiries head on - all while keeping customer satisfaction at the forefront of their decision-making and communication.Must have:- Minimum of 3 months work...

  • Bilingual Case Manager Spanish English

    hace 1 semana

    Guadalajara, México HRPV Human Resources Puerto Vallarta A tiempo completo

    **Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:**Bilingual Case Manager (Spanish & English)**Location: Guadalajara, Jalisco**Salary**: $14,000-$16,000 MXN/monthWe are seeking a bilingual Case Manager to join our team in Guadalajara. This position requires excellent communication skills in both Spanish and English,...

  • Bilingual Receptionist/operator

    hace 3 días

    Guadalajara, México Latorre Insurance A tiempo completo

    **About us**Latorre Insurance, a leading North Carolina, USA based full-service insurance brokerage with a dynamic, team oriented and collaborative culture.- Handle and transfer inbound calls.- General office duties as assigned.- Update customer information as needed- Assist with policy payments as needed.Qualification & Education:- Advanced Excel skills.-...

  • Bilingual Receptionist/operator

    hace 5 días

    Guadalajara, México Latorre Insurance A tiempo completo

    **About us** Latorre Insurance, a leading North Carolina, USA based full-service insurance brokerage with a dynamic, team oriented and collaborative culture. - Handle and transfer inbound calls. - General office duties as assigned. - Update customer information as needed - Assist with policy payments as needed. Qualification & Education: - Advanced Excel...

  • Bilingual Call Support Agent

    hace 1 semana

    Guadalajara, México HRPV Human Resources Puerto Vallarta A tiempo completo

    **Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:Job Title**:Bilingual Call Support Agent**Location: Guadalajara (On-site)Salary Range**:$14,000-$16,000 MXN/month**Join Our Team!We’re looking for a Bilingual Call Support Agent to help us provide top-tier customer service. If you’re fluent in both Spanish and...

  • Bilingual Support Specialist

    hace 1 semana

    Guadalajara, México HRPV Human Resources Puerto Vallarta A tiempo completo

    **Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:Job Title**:Bilingual Support Specialist**Location: Guadalajara (On-site)Salary Range**:$14,000-$16,000 MXN/month****About the Role**:We are looking for a friendly, bilingual Support Specialist to join our team! If you love helping people and have a passion for providing...

  • Bilingual Customer Support

    hace 1 semana

    Guadalajara, México HRPV Human Resources Puerto Vallarta A tiempo completo

    **Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:Job Title: Bilingual Customer SupportLocation: Guadalajara (On-site)Salary Range: $14,000-$16,000 MXN/month**Key Responsibilities**:- Handle customer calls efficiently and professionally, providing accurate solutions to inquiries.- Maintain detailed and accurate records...

  • Bilingual Phone Support Representative

    hace 3 semanas

    Guadalajara, México Hrpv Mexico A tiempo completo

    Bilingual Phone Support Representative - Customer Care (Guadalajara, On-Site)**Location**: Guadalajara, Jalisco**Job Type**: Full-Time | On-Site**Salary**: $12,000-$17,000 MXN per month**English Level**: AdvancedWe're hiring bilingual representatives who excel at clear communication and problem-solving.You'll support our clients over the phone, ensure...

  • (English & Spanish) Bilingual Customer Support

    hace 2 semanas

    Guadalajara, México Helpware A tiempo completo

    **About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging...

  • (English & Spanish) Bilingual Customer Support

    hace 2 semanas

    Guadalajara, México Helpware A tiempo completo

    **About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...