Implementation Specialist, Global Trade

About the role The Implementation Specialist will be part of a Global Team implementing Thomson Reuters ONESOURCE Global Trade solutions for multiple organizations and companies globally. Our solution offers content and tools for Material Classifications, Denied party screenings, Import and Export Management, Duty Deferral Programs, Free Trade Agreements, and more. Responsibilities Design: work with clients to translate their business processes into our solutions. Lead requirements sessions. Configure: set up the system to meet the client's needs. Deliver technical configuration primarily via SQL and XML. Test: prepare and execute test scripts. Training: train the key user using our solution. Deploy: assist the client in production (hyper‑care period) then transition to support. Engage with internal teams to deliver end‑to‑end solutions (Product Management, Sys Engineering, etc.). Participation in projects in the US and global projects. About you 3+ years related work experience. Fluent in English. Basic knowledge of SQL, XML. Experience with process analysis, design & mapping. Ability to work on multiple projects concurrently. Must be able to work effectively with remote teams. Must have excellent interpersonal and written communication skills. Ability to travel, as needed, to client sites and assist with implementations. Exposure to areas related to our global trade solution (import, export compliance, material classification, etc.). Experience with solutions for global trade (ONESOURCE Global Trade, Integration Point, SAP GTS, Descartes, AmberRoad , E2Open, etc.). Experience implementing enterprise software including cloud solutions and third‑party applications. Experience with ERP systems, such as SAP, Oracle, SalesForce, NetSuite, Microsoft Dynamics, JDE, QAD, etc. Experience creating and executing test cases and test scripts. Education Required Higher Education Degree or Diploma – Supply Chain, International Business, or Computer Science preferred. Other Qualifications Excellent communication skills in interacting with management and communicating with both internal and external stakeholders. Strong customer‑facing experience and skills. Strong desire to learn & highly self‑motivated. Ability to multi‑task and work under tight deadlines in a fast‑paced environment. Possesses a professional and cooperative attitude. Self‑starter who works well both independently and on a team. Experience being managed by remote teams/offices. What’s in it For You Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. 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