Technical Product Specialist
hace 4 semanas
TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.The platform is a home for creative expression through videos that create a genuine, inspiring, and joyful experience.As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling support processes to resolve technical issues within our product.We're a global team with regional hubs in Singapore, China, Israel, London and multiple locations in the US, and we're expanding to more hubs.**Responsibilities**:- Provide pre/post-sales services and forward-looking business solutions to Advertisers- Manage end to end Implementation of TikTok Attribution, Signal & API products for Advertisers- Client and project management skills, ability to own and run technical workshops- Work with Client services, Product Marketing & Engineering teams to build documentation and increase product adoption with Advertisers- Collect, analyze, and summarize product technical issues and pain points to recommend product enhancements- Support new product launches Globally including training for cross-functional teams where needed- Support technical and operational questions from business teams and advertisers- Work closely with Solutions Engineering & Product teams to understand learnings and scale product knowledge during alpha and beta product launches.**Qualifications**:- Bachelor's degree in Computer Science, similar technical field of study or equivalent practical experience- 2+ years of customer-facing experience as a Technical Account Manager, Integrations Engineer, Implementation Manager, Solutions Engineer or Product Manager, working with internal/external customers- Hands on experience with ticketing software such as JIRA, Freshdesk, Zendesk etc- Web development experience (HTML, JS, CSS), a comfortable understanding of these languages- Basic SQL skills- Rest API / ETL fundamentals- Experience resolving and communicating technical issues to both technical and non-technical audiences- Prior experience using tools such as Fiddler, Charles or Chrome developer tools- Fluent in Spanish and EnglishPreferred Qualifications- Experience working with and implementing mobile SDK's (iOS and Android)- Knowledge of Universal Links & App Links- CDP experience and deep understanding of Identity and Signals in Advertising- Pre-Sales Technical experience, consulting and advisory services for clients- Understanding of Attribution modeling- Prior experience working with Mobile & Web analytical tools (Google Analytics, Firebase, Appsflyer etc)TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.Our platform connects people from across the globe and so does our workplace.At TikTok, our mission is to inspire creativity and bring joy.To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience.We are passionate about this and hope you are too.
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Technical Product Specialist, LatAm | Hybrid
hace 4 semanas
Xico, México International Women In Mining A tiempo completoA global productivity partner in mining is looking for a Technical Product Specialist in Mexico City. The specialist will provide technical support, develop training programs, and manage warranty claims. Candidates should possess a degree in engineering and have over 5 years' experience in technical support related to mining or construction. Proficiency in...
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Technical Product Specialist
hace 4 semanas
Xico, México Bebeeproductmanager A tiempo completoKey Responsibilities:- In charge of launching new products in Latin America, including the creation and distribution of technical documentation in Spanish.- Develop and deliver training programs for product promotions both online and on-site.- Collaborate with local PMs to launch products in each country.- Oversee technical documentation and maintain regular...
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Technical Sales Specialist
hace 4 semanas
Xico, México Abb A tiempo completo**Technical Sales Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...
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Latin America Technical Support
hace 4 semanas
Xico, México Hygiena A tiempo completoA leading health sciences company is hiring a Technical Support Specialist to provide essential technical support and training to sales teams and customers across Latin America. The role includes analyzing data, providing solutions for product issues, and collaborating with various departments to enhance business growth. Candidates must possess a Bachelor's...
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Remote Technical Support Specialist
hace 4 semanas
Xico, México Hard Yaka A tiempo completoA leading communications platform is seeking a Technical Support Specialist to provide expert assistance to global customers.You will handle escalated cases, train staff on technical issues, and improve support processes.This remote role involves multitasking in a dynamic environment, providing exceptional customer service, and collaborating with various...
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Product & Application Specialist - Latam
hace 4 semanas
Xico, México International Women In Mining A tiempo completoFunctional area : Marketing & Sales Onsite or Remote : Hybrid Primary Skills : Problem-solving, Growth Mindset, Strategic Thinking, Country / Region : MX City : Mexico City Location : Mexico City, MX Company name : Epiroc Mexico S.A. de C.V. Date of posting : Aug 9, United. Inspired Performance unites us, innovation inspires us, and commitment drives us to...
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Product & Application Specialist - Latam
hace 4 semanas
Xico, México International Women In Mining A tiempo completoFunctional area : Marketing & Sales Onsite or Remote : Hybrid Primary Skills : Problem-solving, Growth Mindset, Strategic Thinking, Country / Region : MX City : Mexico City Location : Mexico City, MX Company name : Epiroc Mexico S.A. de C.V. Date of posting : Aug 9, United. Inspired Performance unites us, innovation inspires us, and commitment drives us to...
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Technical Cx Specialist — Saas, Data
hace 4 semanas
Xico, México Jato Dynamics Ltd A tiempo completoA global leader in automotive market intelligence is seeking a Customer Experience Specialist in Veracruz, Mexico.The role involves delivering expert technical support, training customers on product solutions, and building strong customer relationships.Candidates should have 2–5 years of experience in technical support, proficiency in SQL, and be fluent in...
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Technical Specialist
hace 4 semanas
Xico, México Avaya A tiempo completo**About Avaya**:Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services.We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers.Every...
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Product Marketing Specialist
hace 4 semanas
Xico, México findojobs A tiempo completoOverview:CalAmp is seeking a Product Marketing Specialist to support global product marketing initiatives across our IoT hardware and telematics solutions.This role focuses on developing, maintaining, and refining product marketing content that clearly communicates the value and technical capabilities of CalAmp's Edge Devices and Telematics Solutions...
