Support Engineer Desktop

hace 3 semanas


Benito Juarez, México Adecco A tiempo completo

In this role, you’ll be responsible for researching,packaging, testing installs, and troubleshooting developer tools.Your focus will be on ensuring the tools use to do their jobs willbe up to date, available for their use, and working when they runinto issues. • Maintain, monitor, and upgrade licensing and metricsmonitoring environments to ensure system reliability, scalability,and performance. • Perform regular system health checks and patcheslicensing and metrics monitoring environments. • Perform quarterlydisaster recovery exercises for licensing and metrics monitoringenvironments. • Provide support and troubleshooting for issuesrelated to the developer tools we support. • Strong understandingof installations on Windows and Mac environments Skills &Qualifications • Associate degree and BS degree in technical field• 5+ years of experience working with Desktop installations,building installation and troubleshooting documentation, AzureCloud deployments • Nice to have: scripting and automation (e.g.Bash, Python, PowerShell). • Strong problem-solving skills andability to troubleshoot platform-related issues • Excellentcommunication and collaboration skills to work effectively withteam . -Requerimientos- Educación mínima: Educación superior -Licenciatura 5 años de experiencia Idiomas: Inglés Palabras clave:apoyo, support, soporte, ingeniero, engineers, ingeniera, ing,engineer


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