Outreach Support Associate
hace 1 semana
Job Description Education and personal growth are the heart ofWorldStrides’ mission – and they have been since thebeginning. Founded in 1967 by a middle school social studies teacher from Chicago who discovered theincredible power of education outside the classroom while traveling to Washington, with hisstudents,thecompanyhassincegrowntobecomealeaderinexperientiallearningforstudentsofallagesthroughout their lifetime learning journey. In this role, the Outreach Support Associate will join a team that works to engage students who are interested in ISA and TEAN programs, two divisionswithinWorldStrides Higher Educationprogramming. The primary objective of the OSA is to support and coordinate sales funnel activity which includes but is not limited to data entry, first point of contact for some inbound communication, and responding to some requests for more information. The OSAs will follow standards of best practices laid out by bodies that support education abroad. For over thirty years, International Studies Abroad (ISA) hasprovided college students in the United States and Canada the opportunity to explore the world. ISAoffersawidevarietyofstudyabroadprogramsataccreditedschoolsanduniversitiesinEurope,LatinAmerica,andAfrica. With more than 25 years of welcoming students to AsiaPacific and a dedicated on-the-ground staff, we’re experts at what we do and have strong partnershipswith more than 30 leading universities throughout the region. TEAN completely manages students’experiences from beginning to end – while still fully encouraging students to explore and grow bothindependentlyandas a group. Responsibilities Review and submit new student inquiries to our lead management system from various online and in-person lead capture sources. Create and update student accounts on our systems. Process IOLAs (Incomplete Online Applications) from different Higher Ed divisions daily. Serve as the first point of contact for some inbound channels (Passing calls, live chats, managing the initial course form inquiries, etc.) Document all student contact in internal Customer Relationship Management software. Utilizing our phone systems (FPS and Ring Central) to pass calls to the most appropriate contact within the Higher Education team. Carry out administrative tasks assigned by the team lead or Director, Student Outreach Process and initiate contact with specific incoming email-only inquiries and / or international students. Assume additional responsibilities as requested. Requirements Minimum Qualifications Excellent written and verbal English communication skills Customer service experience Excellent organization skills Strong problem-solving and decision-making skills Strong basic computer skills and data entry / keyboard skills. Working knowledge of Microsoft Office products (word, outlook, excel, etc.) and the ability to pick up new software quickly. Strong attention to detail and multitasking skills. Desired Qualifications Some Higher Education Experience 2-3 years experience in Customer Service and / or Marketing Relevant experience living, traveling and / or studying in the An understanding of the college / university system #J-18808-Ljbffr
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Student Outreach
hace 1 semana
Mérida, México WorldStrides A tiempo completoA global education organization is seeking an Outreach Support Associate to engage students interested in study abroad programs. The role involves reviewing inquiries, managing student accounts, and providing excellent customer service. Candidates should possess strong English communication skills and organizational capabilities. This position allows for...
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Outreach Support Associate
hace 23 horas
Mérida, México WorldStrides A tiempo completo**Company Introduction**: WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers...
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Outreach Support Associate
hace 22 horas
Mérida, México WorldStrides A tiempo completo**Company Introduction**:WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers...
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Robotics Support Associate
hace 2 semanas
Mérida, Yucatán, México boldr A tiempo completoA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...
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Robotics Support Associate
hace 2 semanas
Mérida, México Boldrimpact A tiempo completoA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...
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Robotics Operations
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Mérida, México Boldrimpact A tiempo completoA global B-Corp company in Mérida seeks a Robotics Support Associate to assist with the remote operation of robotic systems. This position demands strong attention to detail and the ability to work within teams, ensuring productivity and quality. Ideal candidates are curious, passionate about technology, and interested in gaming and robotics. You will...
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Entry-Level Sales
hace 2 días
Mérida, México Fastenal A tiempo completoA leading supplier company in Mérida is seeking a Full-time Sales Support associate to assist customers, manage inventory, and process sales. Candidates must have a strong interest in sales, excellent communication skills, and be fluent in both Spanish and English. This entry-level position involves lifting packages and using a company vehicle for...
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Robotics Data Services Associate — Onsite Ops
hace 2 semanas
Mérida, México Boldrimpact A tiempo completoA dynamic technology company in Mérida is seeking a Data Services Associate to assist with backend processes for robotic systems. This role requires attention to detail and a passion for client satisfaction. Candidates should be proactive, team-oriented, and interested in learning new technologies. Strong computer skills and flexibility in working hours are...
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Robotics Data Services Associate — Onsite Ops
hace 6 días
Mérida, México Boldrimpact A tiempo completoA dynamic technology company in Mérida is seeking a Data Services Associate to assist with backend processes for robotic systems. This role requires attention to detail and a passion for client satisfaction. Candidates should be proactive, team-oriented, and interested in learning new technologies. Strong computer skills and flexibility in working hours are...
