EUC Desktop Engineer L1

hace 2 minutos

Ojocaliente I, México Iron Systems, Inc A tiempo completo

A leading IT services provider in Mexico is looking for a Desktop Support Technician to manage incidents related to desktop devices, including hardware and software support. The ideal candidate will have knowledge of Windows 7 and experience with ITIL processes. Responsibilities include resolving desktop hardware issues, optimizing device configurations, and providing VIP support. An associate degree in electronics is required, with a bachelor's degree preferred. This role is crucial for ensuring efficient IT operations and support for field users.
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  • Desktop Engineer EUC L1

    hace 6 minutos

    Ojocaliente I, México Iron Systems, Inc A tiempo completo

    Responsibilities Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on...