Network Engineer Ii

Overview:**This positon reports to: Jeffrey Wilson****Recruiter: Daniel Chacón****Level**:Professional****Site: Guadalajara**STATEMENT:The Network Engineer is responsible for designing, testing, implementing, and supporting network infrastructure.This role provides consultation and direct technical support in life cycle planning, problem management, integration, and network configurationDETAILED RESPONSIBILITIES/DUTIES:Level I- Support and administration of firewall environments in line with GTS security policy- Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations- Reporting network operational status by gathering and prioritizing information and managing projects- Basic configuration of firewalls- Remote support of on-site engineers and end users/customers during installation- Remote troubleshooting and fault finding if issues occur upon initial installationLevel II- In addition to L1 activities:- Undertaking data network fault investigations in local and wide area environments, using information from multiple sources- Securing network systems by establishing and enforcing policies, and defining and monitoring access- Upgrading data network equipment to the latest stable firmware releases- Configuration of routing and switching equipment- Configuration of hosted IP voice services- Capacity management and audit of IP addressing and hosted devices within data centersLevel III- In addition to L1 and L2 activities:- Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards- Design and implementation of new solutions and improving resilience of the current environment- Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization- Liaising with project management teams, third-line engineers and service desk engineers on a regular basisSUPERVISORY RESPONSIBILITIES:Leads a team (increases with level)Job Qualifications:QUALIFICATIONS:Skills:Required (for all levels - Based on experience)- Strong communication skills- Strong problem solving, analysis skills- Expertise in securely designing and implementing networks- Experience with network monitoring tools- Ability to troubleshoot- Basic knowledge of ITIL and Service Management Principles- Proven ability to design, implement, maintain, and support local and remote portions of a global enterprise network- Hands-on knowledge of configuration and maintenance of networking equipment: Cisco routers (ISR Gen 2 & 3), Cisco Catalyst ***** series), Cisco Switches (Catalyst **** series and Nexus 7k and 9k), Cisco Firewalls (ASA & FirePower); Citrix load balancers, ACS & ISE, FirePower IDS/IPS, VoIP, and Wireless Access Points & Controllers- Good knowledge of TCP/IP Protocol suite, IP routing protocols, IPSEC VPN, and xDSL Technologies, OSI Model and Layered Troubleshooting- Experienced in providing third tier and on-going technical support for all LAN/WAN related operations- Ability in developing and recommending strategies for network growth, security, and other network enhancements by maximizing functionality of routers, switches, and firewalls- Ability to solve practical problems and carry out responsibilities under general supervision- Ability to conduct network security assessments such as creating and maintaining detailed project plans, scope of work, and other technical documentation of all moves, adds, and changes in regard to WAN- Ability to evaluate existing communications systems, identify deficiencies, and make network performance recommendations- Must be available some evenings and weekends to provide supportCertificates / Training:- Preferred: CCNA, CCNP or equivalentExperience:Level I- 1+ years network engineering or related field- Preferred: 3+ years of IT experienceLevel II- 3+ years network engineering or related field- Preferred: 5+ years of IT experienceLevel III- 6+ years network engineering or related field- Preferred: 7+ years of IT experienceEducation:Required- Bachelor's in Information Technology or related field- CCNP (Cisco Certified Network Professional)Principles & Related Competencies:Ethical- Complies with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect.Leader- Meets challenges head on to uphold quality standards, productivity goals, and values; Sets an example, building a culture of trust, transparency, and open communication; Is aligned with organizational directionCollaborative- Works cooperatively with others offers and accepts help; Freely shares information as appropriate; Open to and willing to pro