Lead Customer Experience — Remote
hace 2 semanas
A global media company in Mexico City is looking for a Team Lead for their Customer Experience team.The role involves resolving escalated customer interactions, providing team support, and ensuring a high-quality experience for digital consumers.Ideal candidates have strong customer service backgrounds, are technically savvy with connected devices, and can handle complex inquiries effectively.Fluency in English is required, and Spanish is a plus.#J-*****-Ljbffr
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Remote Customer Success Lead – Onboarding
hace 1 semana
Xico, México Hirelatam A tiempo completoA premier recruitment agency is seeking a Remote Customer Success Manager Lead to manage and develop a team of Customer Success Managers. This role involves driving key performance indicators related to customer onboarding and retention. The ideal candidate will have significant experience in SaaS, strong analytical and communication skills, and a bachelor's...
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Remote Lead Gen Specialist: Cold Calling
hace 2 semanas
Xico, México Remote Leverage A tiempo completoA virtual assistant recruiting agency is seeking a Lead Generation specialist to manage cold calling and lead qualification.The ideal candidate will have over 1 year of experience and be fluent in English.Responsibilities include generating and qualifying leads, scheduling appointments, and maintaining records.This position is remote, allowing for...
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Customer Success Manager
hace 2 semanas
Xico, México Remote A tiempo completo**About Remote**:**All of our positions are fully remote.You do not have to relocate to join us!**This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, joining our Customer Experience team.The Customer Success Manager acts as the customer's trusted advisor and advocate.The key to...
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Senior Customer Experience Lead
hace 2 semanas
Xico, México Bebeecustomerservice A tiempo completoJob TitleCustomer Service ManagerOverviewWe are seeking an experienced Customer Service Manager to lead our customer support team.ResponsibilitiesRecruit, train, and lead a team of customer service representatives.Oversee handling of all inbound inquiries related to loan status, repayments, technical issues, and payment processing failures.Manage...
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Customer Experience Team Lead
hace 2 semanas
Xico, México The Lubrizol Corporation A tiempo completoA chemical manufacturing company in Ciudad de México is seeking a Customer Experience Supervisor to lead and develop a team focused on ensuring exceptional service across all customer touchpoints.This full-time role involves overseeing daily operations, driving process improvements, and collaborating with cross-functional teams to maintain high customer...
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Latam Customer Support Lead — Remote Ops
hace 2 semanas
Xico, México Tripleten A tiempo completoAn online education provider seeks a Customer Support Lead for their LATAM team.This remote role involves managing a client support stream and ensuring exemplary service quality.You will lead operational excellence, coach team members, and establish best practices.Requires a Bachelor's degree in Operations or similar, 3+ years in customer support and...
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Lead Generation
hace 2 semanas
Xico, México Remote Leverage A tiempo completoJoin to apply for the Lead Generation role at Remote LeverageDirect message the job poster from Remote LeverageRemote Leverage - Recruiting Agency Helping Businesses Hire English Speaking Virtual Assistants From Latin America & The Philippines for 70% Less...Hiring REMOTE Lead Generation / Cold Calling - Multiple positions immediately available.Compensation...
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Global Customer Success Lead — Remote
hace 2 semanas
Xico, México Pro Coffee Gear A tiempo completoA leading e-commerce firm is seeking a Customer Success professional to drive customer satisfaction and operational excellence in a remote role.You will lead a high-performing team, define strategies for client engagement, and improve processes across the customer journey.The ideal candidate has over 5 years in customer success, strong leadership skills, and...
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Customer Experience Lead
hace 2 semanas
Xico, México Citi A tiempo completo**Responsibilities**:- Lead key consumer insights projects including co-creation, concept development and validation, and usability testing.- Drive the research model among the key journeys and products.- Evolve the different research methodologies and ways to gather consumer feedback for both product and customer experience engagements.- Help drive the net...
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Customer Success
hace 2 semanas
Xico, México Pro Coffee Gear A tiempo completoAbout the job Customer Success - Remote / WorldwideJob Title : Customer SuccessLocation : Remote (Global)Company : Pro Coffee GearPro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry.We are seeking an experienced and proactive Customer Success to lead and evolve our global customer experience function.This...