Senior Epm Analyst

hace 2 semanas


Monterrey, México Oracle A tiempo completo

Also, this position is NOT for a Support Engineer role, but rather for a professional who gets acquainted with customers' financial business operations that are managed by Oracle, and acts as a main point of contact for the customers.Must be able to make use of one's own knowledge as well as to navigate all the resources available within Oracle in order to handle customers' questions, concerns and reported issues if they relate to the Functional and Operational level of the customer's Oracle EPM environments.Will analyze issues reported by the customer with their Oracle EPM environment and provide the solution or workaround on time.Will work with customer implementation team on the successful implementation of EPM Cloud modules.Will perform root cause analyses and recommend best practice to customer Business users.Needs ability to communicate at CFO/Controllers level and help with Critical Month End/Quarter End Close Issues.Will provide input to help guide the development of customer solutions (pre-implementation), as well as address customer questions and concerns regarding the functionality of their environments (post-implementation, ongoing maintenance).Will collaborate with offshore team members and global business customers.Career Level - IC3- and post-implementation activities across the EPM Cloud product suite.- Experience integrating EPM with other systems using Data Management, adaptors, etc.- Experience in interacting with business users to analyze the business process and discovering requirements.- In addition to FCCS and PBCS, hands-on experience in at least two (and preferably more) of the following modules: EPBCS, PCMCS, TRCS, ARCS, EDMCS, Narrative Reporting and Data Management.- Deep functional knowledge around financial systems and processes.- Strong problem-solving skills (from an Applications/Functional/Operational perspective) with the ability to exercise mature judgement.- Able to work in a fast-paced environment and master unfamiliar concepts quickly with little supervision.- Knowledge of EPM Automate; scripting a plus (Batch, VBScript, Python, and/or PowerShell).- Ability to understand customer urgency and sensitivity of the problem, with strong verbal and written communication skills to speak confidently and communicate clearly with customers.



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