Dispatcher

**Job Title: Truck Dispatcher (Home Office)****Location**: Remote (Must travel to Laredo, TX once a week)**Reports To**: Operations Manager**Summary**:**Key Responsibilities**:- Dispatch drivers for cross-border lanes between Mexico and the U.S.- Generate all required documentation, including **Carta Porte, Manifiesto, and I-94 forms**.- Track and update **ETAs** to customers in a timely manner.- Monitor and ensure **HOS (Hours of Service)** compliance daily.- Authorize **lumper services** outside of business hours as needed.- Validate **Proof of Delivery (PODs)** and upload them into the TMS system.- Coordinate with customs brokers and internal departments to ensure clearance and crossing efficiency.- Provide support to drivers with routing, emergencies, or document issues.- Follow up on trailer status and ensure availability aligns with operational plans.- Assist in maintaining updated records of drivers, equipment, and border documents.**Requirements**:- **Fluency in English** (spoken and written) - _required_- Must hold a **valid U.S. visa** and be able to attend in-person meetings in **Laredo, TX once a week**- _required_- Minimum **2 years of experience** in a dispatch or transportation coordination role- Experience with **cross-border** trucking operations - _required_- Familiarity with **Carta Porte** and other required customs documentation- Proficient in TMS platforms and Microsoft Office tools- Strong communication, organizational, and problem-solving skills- Able to work flexible hours, including nights and weekends - _required_Tipo de puesto: Tiempo completoSueldo: $20,****** al mesBeneficios:- Teléfono de la empresaTipo de jornada:- Incluye fines de semana- Turno mixtoLugar de trabajo: remoto híbrido en Nuevo Laredo, Tamps.Fecha de inicio prevista: 01/05/2025