Customer Success Specialist
hace 2 semanas
ABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin America.We are currently seeking a Customer Success Executive – Loyalty Programs to join the team supporting our client in Mexico.Location: HybridContract duration: 12 monthsContract type: Independent professionalLanguage: Advanced English (minimum 80%)EDUCATIONBachelor's degree in Business Administration, Marketing, Communications, Engineering, or a related field.EXPERIENCE2 to 4 years of experience in client management and operational project management, ideally within loyalty, marketing, or digital ecosystem environments.SKILLS AND KNOWLEDGEStrong client relationship management and follow-up on requirements.Ability to structure information and processes with a strong action-oriented mindset.Experience coordinating operational deliverables and managing multiple stakeholders.Familiarity with dashboards, reports, and performance analysis for decision-making.Excellent communication, presentation, and teamwork skills.Proactivity, organization, and results orientation in dynamic environments.RESPONSIBILITIESAct as the main point of contact between the client and internal Loyalty teams.Ensure proper execution of the operational activities of the loyalty program.Follow up on client requirements, incidents, and deliverables.Monitor the performance of initiatives through dashboards and operational reports, generating insights for continuous improvement.Coordinate with technical and campaign teams to ensure compliance.Prioritize and plan new initiatives within the program's operational roadmap.Maintain communication with clients, ensuring a consistent and results-driven experience.If you are passionate about loyalty, payment solutions, and strategic project management, we want to meet you.#Hiring #Loyalty #CustomerIntelligence #Mexico #PMO #Recruitment
-
Customer Success Specialist
hace 2 semanas
Xico, México Clivi A tiempo completoCustomer Success Specialist (100% presencial)¡Estamos en plena expansión!Únete a CLIVI y marca la diferencia en la vida de miles de personas, haciendo lo que más te apasiona.¡Te esperamos!CLIVI es la primera clínica digital en México enfocada en el control de la Obesidad y Diabetes.Nuestra visión es brindar una solución ágil y holística para...
-
Revenue Growth
hace 2 semanas
Xico, México Siteminder A tiempo completoA leading hotel technology firm is seeking a Customer Success Specialist for a hybrid role based in Mexico City. This position focuses on engaging with customers, maximizing revenue, and providing exceptional customer experiences. The ideal candidate will possess excellent communication skills, experience in customer-facing roles, and a passion for customer...
-
Customer Success Specialist
hace 2 semanas
Xico, México Customer Intelligence Inc. A tiempo completoABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth.Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin...
-
Customer Success Specialist
hace 2 semanas
Xico, México Kount A tiempo completoEquifax es donde puedes impulsar tus posibilidades.Si deseas alcanzar tu verdadero potencial, trazar nuevos caminos, desarrollar nuevas habilidades, colaborar con mentes brillantes y tener un impacto significativo, queremos saber de ti.The Customer Success Specialist is responsible for optimizing the Customer Experience lifecycle, handling post-Sales...
-
Senior Specialist
hace 2 semanas
Xico, México Wood Mackenzie Canada Limited A tiempo completoWood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries.Enhanced by technology.Enriched by human intelligence.In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future.That's why we cover the entire supply chain with...
-
Hybrid Bilingual Customer Success Specialist
hace 2 semanas
Xico, México Talentful A tiempo completoUna empresa de servicios busca un Customer Success Specialist para construir relaciones sólidas con los clientes en un entorno híbrido.Las responsabilidades incluyen la incorporación de nuevos clientes, la supervisión de métricas de salud y la colaboración con equipos de ventas y producto.Se requiere un mínimo de 2 años de experiencia, habilidades...
-
Customer Success Operations Specialist
hace 2 semanas
Xico, México Tigerconnect A tiempo completoTigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect.With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we...
-
Customer Success Specialist
hace 2 semanas
Xico, México Equifax A tiempo completoEquifax es donde puedes impulsar tus posibilidades.Si deseas alcanzar tu verdadero potencial, trazar nuevos caminos, desarrollar nuevas habilidades, colaborar con mentes brillantes y tener un impacto significativo, queremos saber de ti.The Customer Success Specialist is responsible for optimizing the Customer Experience lifecycle, handling post-Sales...
-
Remote Customer Success Specialist: Platform
hace 2 semanas
Xico, México Pearl A tiempo completoA leading recruitment firm is seeking a Customer Success Specialist to manage customer support operations remotely.The ideal candidate will have over 5 years of experience in customer success and be skilled in implementing support platforms.This role involves building and maintaining a customer-facing knowledge base, streamlining support workflows, and...
-
Remote Customer Success
hace 2 semanas
Xico, México Acast A tiempo completoA global podcast technology leader is seeking a Customer Success Specialist to ensure an excellent customer experience for both new and existing podcasters.In this remote position based in Mexico, you will resolve customer inquiries, manage technical issues, and collect feedback to enhance products and services.The ideal candidate will have a passion for...
