Last Mile Senior Operation Manager...
hace 3 días
About the Company FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency.Our culture fosters innovation, collaboration, and a dedication to excellence.About the Role- Plan, direct, and control all operations in the assigned location in a manner that provides maximum customer service while maintaining a profitable operation and complying with all company standards.- Span of control: Puebla, San Luis Potosí, Nayarit (Aguascalientes) in Last Mile.- Responsibilities: Select, train and supervise the managers of these locations, to maintain an efficient and effective operation.- The position is 100% onsite- 6 years of experience as Senior Manager leading a Teams of Manager group- Control and effectively utilize labor through planning, organizing, and scheduling to minimize lost time, working within the framework of the capital and operating budget.- Oversee station performance reports; conduct internal and vehicle package audits; and monitor package sorting.- Ensure compliance with applicable company operating policies and procedures.- Supervise and verify delivery records, courier pickup manifests, billing documents, case sales summary, and petty cash reports.- Ensure emergency support, adherence to security procedures, compliance with the country's labor legislation, and any other necessary administrative support for the effective functioning of the station.- Coordinate AOD (Appointment on Demand/Specific Delivery Request) deliveries with external ground agents.- Provide employees with information regarding salaries, benefits, company policies and practices, and all other matters related to operations and personnel.Academic Background- Bachelor's degree/equivalent in Logistics, Industrial Engineering, Administration, International Business or similiarEnglish Level- Advanced English — C1.Required Skills- Leadership skills.- Planning and organization skills.- Judgment and decision-making skills.- Excellent written and oral communication skills.- Presentation skills.- Analytical capability (or Analytical skills).- Strong human relations skills.- Must possess a valid driver's license with a good driving record.- Able to travel (or Ability to travel).Equal Opportunity StatementFedEx Express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.
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