Executive Assistant to Operations Director MX
hace 18 horas
We are looking for a high-caliber, proactive Executive Assistant to serve as the strategic "right hand" to our MX Director of Operations. This is a high-visibility role within a fast‑paced BPO environment, perfect for someone who thrives on organization, data, and executive‑level coordination. 🗓️ Start Date: Thursday, February 12th, 2026 💻 Work Model: Hybrid The Role This is not a traditional admin position. You will be deeply involved in the operational pulse of the call center, ensuring leadership priorities are met and operational data is synthesized into actionable insights. Key Responsibilities Executive Support: Manage the Director’s calendar, prioritize high‑stakes meetings, and ensure seamless follow‑ups. Operational Tracking: Monitor action items, deadlines, and priorities across multiple teams. Reporting & Design: Prepare professional reports, summaries, and executive presentations using Canva, PowerPoint, and Excel. Liaison: Coordinate between managers, supervisors, and internal stakeholders to keep operations running smoothly. What We’re Looking For BPO Knowledge: A strong understanding of call center KPIs (AHT, CSAT, QA, adherence, etc.). Technical Proficiency: Advanced Excel/Google Sheets and experience with call center tools (Genesys, Avaya, Five9, etc.). Communication: Elite written and verbal communication skills; Bilingual (English/Spanish). Proactive Mindset: Someone who can anticipate needs, protect executive time, and work under pressure. Travel: ✈️ Ability to travel is a plus How to Apply If you are a detail‑oriented professional ready to operate at the executive level, we want to hear from you. ✅ Email your CV to: anhernandezperez718@gmail.com ✅ WhatsApp us: 664-115-6443 #J-18808-Ljbffr
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Hybrid Executive Assistant to Operations Director
hace 19 horas
Tijuana, México ANTONIO HERNANDEZ PEREZ A tiempo completoA dynamic BPO firm in Tijuana is seeking a high-caliber Executive Assistant to support the MX Director of Operations. The role demands a proactive individual with a strong grasp of call center metrics and who excels in communication. Responsibilities include managing the Director's calendar, operational tracking, and preparing professional reports. Preferred...
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Playas de Tijuana, México Cellular Performance Institute A tiempo completo**World renowned Cellular Performance Institute looking for an Executive Assistant.** The Cellular Performance Institute is the official hospital of the UFC. We are located in Playas de Tijuana, and looking for a highly organized, proactive, and resourceful assistant to provide comprehensive administrative and strategic support to our Co-CEO. The assistant...