Network Operations Center Engineer
hace 3 semanas
Role Overview We are looking for a NOC Engineer to join our Americas Operations team in Mexico City.You will ensure the reliability, efficiency, and security of our video-streaming solutions by performing real-time event detection, analysis, and troubleshooting across a complex and fast-moving ecosystem.This role requires autonomy, strong technical judgment, and effective collaboration with both customers and internal teams.Key Responsibilities Monitoring & Analysis Operate and maintain monitoring tools (ElasticSearch, Grafana, Prometheus).Detect anomalies and interpret signals beyond standard OS/network alerts.Incident Management & Customer Support Perform first-level diagnosis and triage using documented runbooks.Classify incidents, resolve where possible, or elevate to L2/L3 or SMEs.Support major incidents and contribute to root-cause investigations.Act as the primary contact for customer support calls.Provide regular updates on incident progress.Reporting Produce weekly and monthly operational reports.Support KPI tracking and analysis.Contribute to updates of runbooks and operational workflows.Document incidents and maintain accurate shift-handover notes.Keep customer database information up to date.Required Skills & Experience Degree or diploma in Computer Networking, ICT, or a related technical field.Previous international customer-facing experience in a software company.Strong knowledge of Linux server environments.Experience with monitoring stacks (Elastic, Grafana, Prometheus).Ability to independently perform technical triage and troubleshooting.Excellent English communication skills (written and spoken).Preferred Qualifications Experience in a video-streaming or media-delivery NOC environment.Knowledge of CDN technologies, packaging/transcoding workflows, and streaming protocols (HLS, MPEG-DASH).Familiarity with APIs, syslog, and SNMP traps.Working Conditions Based in South Mexico City Shift Schedule (Mexico City Time): 7-day rotation; average 5 working days per week.Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Skillbase Group by 2x#J-*****-Ljbffr
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Network Engineer
hace 3 semanas
Xico, México Gennte Technologies A tiempo completo**Job Title: Network Engineer****Location: Hybrid mode in Mexico City****Type: Full Time****Overview**:**Key Responsibilities**- Design, deploy, and manage complex network infrastructures, including routers, switches, firewalls, and load balancers across diverse platforms.- Manage circuit provisioning and DWDM deployments.- Hands-on experience with network...
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Network Operations Engineer
hace 3 semanas
Xico, México Nvent A tiempo completoJob OverviewWe're looking for people who put their innovation to work to advance our success – and their own.Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.Role SummaryA Wireless Engineer designs, implements, and maintains wireless communication networks.This...
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Network Infrastructure Engineer
hace 3 semanas
Xico, México Trinetix A tiempo completoNetwork Infrastructure EngineerTrinetix is seeking a Network Infrastructure Engineer for our client in the Telecom sector.The ideal candidate will have hands-on experience with data center migrations, fiber installations, and network capacity enhancements, along with strong proficiency in Cisco router CLI.This role involves collaborating with multiple teams...
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Global Cybersecurity Network Engineer
hace 2 días
Xico, México Johnson Controls A tiempo completoA leading global firm seeks a Global Cyber Security Network Engineer in Xico, Mexico. This role includes governing cybersecurity standards, validating security controls, and consulting with business units. Candidates should have a relevant bachelor's degree and 3–5 years of experience in cybersecurity operations. Strong communication skills and familiarity...
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Global Cybersecurity Network Engineer
hace 2 días
Xico, México Johnson Controls A tiempo completoA leading global firm seeks a Global Cyber Security Network Engineer in Xico, Mexico. This role includes governing cybersecurity standards, validating security controls, and consulting with business units. Candidates should have a relevant bachelor's degree and 3–5 years of experience in cybersecurity operations. Strong communication skills and familiarity...
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Network Engineer
hace 3 semanas
Xico, México Nielseniq A tiempo completoCompany DescriptionREF*****QOur NielsenIQ Enterprise Platforms team ensures the strategy, design, delivery, deployment, maintenance and support of our corporate technologies is best-in-class.More than 30,000 global employees rely on our team to support the systems and tools integral to NielsenIQ's success.We therefore partner closely with all areas of the...
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Network Engineer
hace 3 semanas
Xico, México Nielseniq A tiempo completoCompany Description**REFERENCE ID#REF*****Q**Our NielsenIQ Enterprise Platforms team ensures the strategy, design, delivery, deployment, maintenance and support of our corporate technologies is best-in-class.More than 30,000 global employees rely on our team to support the systems and tools integral to NielsenIQ's success.We therefore partner closely with...
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Operations Engineer
hace 1 semana
Xico, México Stand 8 Technology Consulting A tiempo completoSTAND 8 provides end-to-end IT solutions to enterprise partners across the United States, with offices in Los Angeles, New York, New Jersey, Atlanta, and internationally in Mexico and India. We are seeking an experienced and highly skilled NOC Transport / DWDM Technician / Engineer to lead critical troubleshooting efforts, drive network performance...
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Operations Engineer
hace 1 semana
Xico, México Stand 8 Technology Consulting A tiempo completoSTAND 8 provides end-to-end IT solutions to enterprise partners across the United States, with offices in Los Angeles, New York, New Jersey, Atlanta, and internationally in Mexico and India. We are seeking an experienced and highly skilled NOC Transport / DWDM Technician / Engineer to lead critical troubleshooting efforts, drive network performance...
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Sr. Network Engineer
hace 3 semanas
Xico, México Epson America Inc. A tiempo completoSelect how often (in days) to receive an alert:In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:Designs, develops, analyzes, troubleshoots, and documents computer networks and infrastructure.Facilitates major network projects to support capacity growth, upgrades and new...
