Collections Analyst Senior

OverviewJoin to apply for the Collections Analyst Senior role at AIG.Who We Are American International Group, Inc. (AIG) is a leading global insurance organization.Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.What You Need To KnowCollections processes: register payments to the right policies via semi-automated or manual methodsProcess the registration and application of policies collection management corresponding to the assigned accounts, broker and agent portfolioProvide customer service, resolve situations presented by producers, insured and internal clients, related to premium payments, such as attention to unrecognized charges, duplicate charges and other collection questionsElaborate a monthly cash for premium receivablesReconciliation and administration of special accountsCollaborate in Collections projectsPerform forecast of cancellations for outstanding policiesResponsible for analyzing and overseeing the proper allocation of all payment transactions for assigned accounts/agentsGeneration of manual invoices for managed accounts or for system incidentsPreparation of reports corresponding to the assigned portfolioIdentification of deposits in the concentrator accounts for their entry and applicationMonitoring and application of stand-alone cashResponsible to perform general ledger account analysisResponsible for processing Cancellation and Reinstallation noticesCommunicate and train Producers and Distribution teammatesFile and organize Collections department information as requiredSupport Financial internal and external auditsBack up and support other Collection team members in matters related to collections areaWhat We're Looking ForBachelor\ 's degree in Business or a related field of studyThis position suits candidates with at least 1 year experience in the insurance industry as well as work related responsibilitiesProactive, resilientCustomer serviceProductivity improvementExcellent written and verbal communication skillsAnalytical skills and detail orientedExcellent teamwork skillsLanguage skill: Basic English (desirable, not mandatory)Proficient in the use of MS Office suite products specially Excel (a must) and WordWe Are An Equal Opportunity EmployerIt has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.BenefitsAt AIG, we have a 100-year legacy of working to make the world a better place.And that begins with our employees.We're proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing.We provide a variety of leaves for personal, health, family, and military needs.For example, The "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.We also offer learning opportunities and tuition reimbursement for eligible employees to enhance education and skills related to current or future positions.#J-*****-Ljbffr