Customer Service Representative Bilingual
hace 3 semanas
Position: Customer Service Representative BilingualLocation:San Mateo Nopala Naucalpan Estado de MéxicoWork Model:Hybrid ModelWeekly schedule of 48 hours.Operation hours:Flexible Shift: On-Site Monday to Thursday (07:00 am to 04:00 pm / 08:00 am to 05:00 pm / 09:00 am to 06:00 pm / 10:00 am to 07:00 pm)Remote: Fridays (07:00 am to 04:00 pm / 08:00 am to 05:00 pm / 09:00 am to 06:00 pm / 10:00 am to 07:00 pm)Remote: One Saturday per month (07:00 am to 03:00 pm)We are offering:Pay rate: $23K MXN MonthlyDirect HiringLaw BenefitsEnhaced Employee BenefitsRequirements:Bachelors degree is preferred. Candidates with some college or university are allowed.Proven English proficiency both spoken and written (preferably native English or language certification).Customer service mindset.High Volume Call Center ExperienceKey Responsabilities:Provide positive customer experience while appropriately handling routine inbound calls and/or chats related to vehicle financing including but not limited to payment extensions due date changes payment research and support of self-services available online.Take ownership of each call to transform customer experience in every moment to build lifetime relationships; representatives are empowered to resolve customer needs independently and are expected to:Manage call flow progression effectively to meet customer service level expectations while delivering best in class service.Utilize online knowledge-based materials and navigate multiple applications to assist with call handling and decision making.Research explain and correct required items such as misapplied payments or payoffs and balance disputes.Clearly explain process requirements and obtain required information from customers.Discuss past due accounts with customers and obtain acceptable arrangements to get the account up to date.Possess workplace agility:Remain knowledgeable and prepared for upcoming changes to processes and technology.Embrace the call center environment and deliver best in class customer service by leveraging all resources to maintain expected productivity levelsBe prepared to engage and contribute positively to a collaborative team-based environment.Contact Details:This is a high-visibility opportunity where your expertise will directly impact our Customers engineering user experiences.
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Bilingual Customer Service Representative
hace 3 semanas
Xico, México Konecta Me´Xico A tiempo completoWe are hiring and looking to connect with you to help us deliver exceptional customer experiences as a Bilingual Customer Service Representative.**As a Konecta Customer Service Representative you'll enjoy**:Base salary $11,124All law benefitsFully paid trainingSchedule of 5.5 hours¡Sundays OFF!**All we need is**:Advanced English written and spokenMust be...
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Bilingual Customer Service Callcenter
hace 3 semanas
Xico, México Igs Asistencia A tiempo completo**INTEGRAL GROUP SOLUTION**We are a large multinational company specializing in assistance services, standing out for our strong commitment to quality and customer satisfaction.Our goal is to provide peace of mind in any unforeseen situation by offering an immediate and personalized response.We are looking for a **BILINGUAL CUSTOMER SERVICE REPRESENTATIVE...
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Remote Bilingual Customer Service Associate
hace 3 semanas
Xico, México Medium A tiempo completoA leading technology firm is seeking a Bilingual Customer Service Representative to join their remote team. The role involves managing customer calls, resolving concerns, and building relationships. Ideal candidates will have at least 1 year of customer service experience and excellent English communication skills. Candidates will work from home, with...
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Bilingual Customer Service Representative On Site
hace 3 semanas
Xico, México Cs Enterprises At Connectnet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Iztapalapa, Ciudad de México**:**Bilingual Customer Service Agent (On Site) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
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Customer Service Representative
hace 3 semanas
Xico, México Epsilon Solutions Ltd. A tiempo completoRoleBilingual Call Center Agent (Location: AZCAPOTZALCO, Mexico City, Mexico – ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX.The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Bilingual Customer Service Representative
hace 3 semanas
Xico, México Tech Mahindra De Me´Xico, S. De R.L. De C.V. A tiempo completoYou just need to be fully bilingual (English/Spanish)- 1 year of experience in Call Center (Billing, Cross Sales & Customer Service)- Availability to work from home according to metrics (must have a computer and Internet connection)- High School DiplomaHOME OFFICE TEMPORARYTECNOPARQUE AZCAPOTZALCOWe offer:- $107.14 MXN per hour(Aprox. $18,000 gross per...
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Bilingual Customer Service Representative
hace 3 semanas
Xico, México Belieff A tiempo completoAre you interested in international business?Do you want to be a part of a dynamic supply chain environment?If so, this is a great opportunity for you!CellMark Packaging Division is looking to expand our team of **Customer Service Representatives**.**CellMark **is an international marketing company, with expertise in the pulp and paper industry.CellMark...
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Customer Service Representative
hace 3 semanas
Xico, México The Zamora Americas, Inc. A tiempo completoAt Zamora Company, we believe customer service is at the heart of our success.A strong Customer Service Representative not only builds customer loyalty but also strengthens our reputation and helps grow our brand.**RESUMEN DEL PUESTO / JOB BRIEFING**As a Customer Service Representative, you'll be the voice and face of Zamora Company.You'll interact directly...
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Bilingual Customer Service Representative
hace 3 semanas
Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completoBilingual Customer Service RepresentativeTech Mahindra está buscando agentes de servicio al cliente con experiência en call center para una de las empresas de telecomunicaciones más grandes de EE UU.Actividades:Voice: Billing, Customer service, Sales, Troubleshooting y Cross selling.Requerimientos:- 6 meses de experiências ó 1 año en call center o...
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Customer Service Representative
hace 3 semanas
Xico, México Esol A tiempo completo**Job Summary**:Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.**Qualifications**:- High School diploma completed.Advanced English level (B2+ and above).1+ years of Customer Service, Tech Support or Sales...