Senior Salesforce Consultant

Senior Salesforce Consultant page is loaded## Senior Salesforce Consultantlocations: Guadalupe, Mexicotime type: Full timeposted on: Vor mehr als 30 Tagen ausgeschriebenjob requisition id: JR-0076888# **Das bieten wir:****Responsibilities:*** Take ownership of Salesforce support items, providing second-level and advanced support for issues involving automation, integration with SAP and other systems, validation, configuration, and custom coding (APEX, Lightning Web Components).* Act as a technical mentor for other members of the team, supporting onboarding and continuous skills development for junior colleagues.* Collaborate with international business and IT partners, architects, and global team members to define and deliver scalable, sustainable Salesforce solutions.* Perform root cause analysis, identify trends, and implement process optimizations or technical improvements for recurring issues.* Help design and maintain robust data models and oversee process documentation within the Salesforce landscape.* Stay up-to-date with new Salesforce features and industry best practices, advocating for improvements to our global technology stack.# **Aufgaben und Qualifikationen:****Responsibilities:*** Take ownership of Salesforce support items, providing second-level and advanced support for issues involving automation, integration with SAP and other systems, validation, configuration, and custom coding (APEX, Lightning Web Components).* Act as a technical mentor for other members of the team, supporting onboarding and continuous skills development for junior colleagues.* Collaborate with international business and IT partners, architects, and global team members to define and deliver scalable, sustainable Salesforce solutions.* Perform root cause analysis, identify trends, and implement process optimizations or technical improvements for recurring issues.* Help design and maintain robust data models and oversee process documentation within the Salesforce landscape.* Stay up-to-date with new Salesforce features and industry best practices, advocating for improvements to our global technology stack.**Requirements:*** University degree in Computer Science, Business Informatics, Information Systems, Digital Media, or comparable field.* Salesforce Administrator certification required; advanced certifications (e.g., Platform Developer, Architect) highly preferred.* Minimum 3 years of experience supporting and developing in Salesforce, with proven skills in automation, validation, configuration, integration, and hands-on coding (APEX, Lightning Components).* Strong mentoring, interpersonal, and communication abilities; experience in a multinational team is a plus.* Excellent problem-solving and analytical skills, with a strong customer service mindset.* Fluent in English (spoken and written).* Familiarity with IT Service Management (ITIL) and agile project methods (Scrum) is beneficial.#LI-AM3**KION Marken bewegen die Welt – global, regional, lokal.**KION ist das Supply Chain Solutions Unternehmen. Mit über 42.000 Mitarbeitenden in mehr als 100 Ländern ermöglichen wir weltweit smarte, nachhaltige und zuverlässige Lieferketten – überall dort, wo Warenströme beginnen, pausieren oder ankommen.KION bietet seinen Kunden das gesamte Spektrum an Lösungen, um ihre Lieferketten zukunftsfähig zu machen. Mit unseren internationalen Marken **Linde Material Handling, STILL** und **Baoli** sowie den regionalen Marken **Fenwick** und **OM** steht die KION Group für herausragende technologische Innovation, intelligente Automatisierung und exzellenten Service im Bereich Gabelstapler und Lagertechnik. **Dematic** ergänzt dieses Know-how durch hochmoderne automatisierte Materialflusssysteme und KI-gestützte Software-Lösungen, die intralogistische Prozesse in Lagerhaltung, Produktion und Distribution optimieren. Ob lokal oder global – wir bieten spannende Karrieren in einem innovativen Umfeld, geprägt von unseren Werten: **Integrity, Collaboration, Courage und Excellence.** **Gestalte mit uns die Magie der Supply Chain Lösungen. Werde Teil unseres Teams - Push it forward.**
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