Service Delivery
hace 2 semanas
Objetivo del PuestoGarantizar la entrega eficiente y efectiva de los servicios de TI, alineándose a los acuerdos de nível de servicio (SLA) establecidos.Actuar como punto de contacto principal entre el cliente final y los equipos técnicos para asegurar una experiência óptima, supervisando la calidad y continuidad de los servicios ofrecidos.Funciones Principales**Gestión de Servicios**: Coordinar la resolución de incidentes y problemas críticos.* Relación con Clientes: Identificar oportunidades de mejora y crecimiento dentro de la relación cliente-proveedor.* Gestión de Equipos: Fomentar un ambiente de trabajo colaborativo y orientado a resultados.* Consultoría y Mejora Continua: Participar en proyectos de transformación digital y de optimización del área de TI.Perfil del CandidatoExperiência mínima de un año como Desarrollador Web Junior.* Experiência mínima de 1 año como Diseñador Web.* Desarrollador Front React.Oferta de Valor**Prestaciones de ley**: Vacaciones iniciando con 12 días al año, Prima vacacional del 25% anual, Aguinaldo de 15 días al año, el cual aumenta de acuerdo a tu antigüedad.* Condiciones Laborales: Disponibilidad de horario.Seguro de vida.* Beneficios del puesto: Plan de Entrenamiento acorde al puesto, así como para el desarrollo de habilidades personales.Convenios con Universidades.* Beneficios financieros: Adelanto de nómina.Acceso a tarjeta de crédito.Descuentos desde el 10% en productos dentro de tiendas Elektra y Salinas & Rocha, en compras de contado desde el primer día, y a crédito a partir de los 9 meses de antigüedad.Crédito Personal con tasa preferencial a partir de los 2 años.Cambio de divisas.Cuentas de inversión.Caja de ahorro.* Servicios: Acceso al Nutriólogo, Psicólogo, Odontólogo, Biblioteca, concursos y programas para mejorar tu salud, Consejos y acompañamiento en tus logros, nuevos integrantes en la familia y celebraciones importantes.* Promociones y Convenios para ti y tu familia: Descuentos en gimnasios, cines, centros de entretenimiento, conciertos, restaurantes, tiendas departamentales, ópticas, laboratorios, clínicas, colegios, escuelas de idiomas, universidades, aerolíneas, viajes, agencias automotrices, guarderías.**Código**: ****B68NEGId: *******
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Service Delivery Executive
hace 2 semanas
Xico, México Ntt Data A tiempo completo**Req ID**: ******We are currently seeking a Service Delivery Executive to join our team in Mexico City, México (MX-MEX), Mexico (MX).Service Delivery ExecutiveWe are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction.The main tasks of...
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Service Delivery Manager
hace 2 semanas
Xico, México Takeda Pharmaceutical A tiempo completo**Join our team and make an impact on patients' lives**We strive to create an exceptional people experience for patients, communities, partners and employees.As a patient-focused, values-based, R&D-driven global biopharmaceutical company, we know our decisions and actions affect people's lives.We look to our values of Takeda-ism, which incorporates...
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Service Delivery Manager
hace 2 semanas
Xico, México Perficient A tiempo completoWe are seeking a dynamic and technically proficient Service Delivery Manager to lead the delivery of IT services across cloud, infrastructure, enterprise applications, and DevOps environments. The ideal candidate will bring a strong foundation in ITIL-based service management, DevOps practices, Agile/Scrum leadership, and hands-on experience with platforms...
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Service Delivery Manager
hace 1 semana
Xico, México Nsc Global A tiempo completoOverview NSC Global is currently looking for a Service Delivery Manager to join our growing company. Position Service Delivery Manager Job Type US Hours ONLY (8am to 5.30pm EST) Start Date Immediately Responsibilities Delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. Building relationship...
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Service Delivery Manager
hace 1 semana
Xico, México Nsc Global A tiempo completoOverview NSC Global is currently looking for a Service Delivery Manager to join our growing company. Position Service Delivery Manager Job Type US Hours ONLY (8am to 5.30pm EST) Start Date Immediately Responsibilities Delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. Building relationship...
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Service Delivery Manager
hace 1 semana
Xico, México Nsc Global A tiempo completoOverview NSC Global is currently looking for a Service Delivery Manager to join our growing company. Position Service Delivery Manager Job Type US Hours ONLY (8am to 5.30pm EST) Start Date Immediately Responsibilities Delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. Building relationship...
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Service Delivery Manager
hace 3 semanas
Xico, México Randstad México A tiempo completoThe Senior Service Delivery Manager is responsible for leading the Mexico Service Operations function, ensuring 24 / 7 continuity of support global platform and clients. This role requires a strong operational leader who combines deep technical service management expertise with the ability to develop people, drive performance, and embed a culture of...
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Service Delivery Manager
hace 3 semanas
Xico, México Randstad México A tiempo completoThe Senior Service Delivery Manager is responsible for leading the Mexico Service Operations function, ensuring 24 / 7 continuity of support global platform and clients. This role requires a strong operational leader who combines deep technical service management expertise with the ability to develop people, drive performance, and embed a culture of...
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Service Delivery Manager
hace 3 semanas
Xico, México Randstad México A tiempo completoThe Senior Service Delivery Manager is responsible for leading the Mexico Service Operations function, ensuring 24 / 7 continuity of support global platform and clients. This role requires a strong operational leader who combines deep technical service management expertise with the ability to develop people, drive performance, and embed a culture of...
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Service Delivery Manager
hace 2 semanas
Xico, México Avaya A tiempo completo**About Avaya**:Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services.We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers.Every...
