Executive Director Of Firm Operations
hace 7 días
Senior Operations Director Overview Our organization is seeking an experienced Senior Operations Director to oversee the day-to-day operations of our multi-department law firm. Key Responsibilities Departmental Oversight: Direct, lead, and optimize daily operations across Intake, Case Management, Pre-Litigation, Litigation, Medical Records, Negotiations, Investigations, and Client Experience. KPI Tracking and Accountability: Ensure key performance indicators are tracked, data visibility is maintained, and each department is held accountable. Process & Systems Leadership: Lead the development and implementation of processes that drive efficiency and alignment across departments; optimize workflow automation and collaboration between Intake, Case Management, and Medical teams. People Management & Performance: Hire, onboard, and coach department leads, holding them to performance‑based metrics; establish structured onboarding, cross‑training, and succession planning systems. Medical & Vendor Negotiation: Lead medical provider negotiations and ensure client medical management is cost‑effective; manage investigation resources, vendor contracts, and evaluate vendor performance. Operational Reporting & Decision Support: Build dashboards in Looker Studio to track progress against KPIs and support CEO decision‑making; present weekly scorecards across departments, identifying areas of underperformance. Requirements 7+ Years COO or Director Experience – A minimum of 7 years as a Chief Operating Officer or Director of Operations in a personal injury law firm. Deep Knowledge – Deep knowledge of intakes, case management, litigation, medical records, investigations, and relevant tools and technologies. Leadership Skills – Strong leadership skills, with the ability to motivate and manage high‑performing teams. Preferred Tools and Platforms Filevine, Lead Docket, RingCentral, CallRail, Google Workspace, Asana, Zapier, Looker Studio, BambooHR, TestGorilla, TalentLMSSoft Soft Skills and Personality Fit Strategic Operator – A strategic operator with a bias for action. Teaching Ability – The ability to teach others, not just do the work. Calm Under Pressure – Calm under pressure, direct communicator. Motivational Leader – Holds teams accountable while building morale. CEO Mindset – Operates with a CEO mindset and owner mentality. We offer a competitive compensation package and opportunities for professional growth. We look forward to reviewing your application. #J-18808-Ljbffr
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Executive Director Of Firm Operations
hace 7 días
Tijuana, México Bebeeoperations A tiempo completoSenior Operations Director Overview Our organization is seeking an experienced Senior Operations Director to oversee the day-to-day operations of our multi-department law firm. Key Responsibilities Departmental Oversight : Direct, lead, and optimize daily operations across Intake, Case Management, Pre-Litigation, Litigation, Medical Records, Negotiations,...
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Personal Injury Law Firm Operations Director
hace 3 semanas
Tijuana, México Bebeeoperations A tiempo completoAbout the Role We are seeking a high-performing Operations Director with deep operational experience in a personal injury law firm. This individual will act as the second-in-command to the CEO and oversee the daily operations of a multi-department law firm with 200+ staff, 19 departments, and aggressive growth goals. Key Responsibilities Direct, lead, and...
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Personal Injury Law Firm Operations Director
hace 2 semanas
Tijuana, México Bebeeoperations A tiempo completoAbout the Role We are seeking a high-performing Operations Director with deep operational experience in a personal injury law firm. This individual will act as the second-in-command to the CEO and oversee the daily operations of a multi-department law firm with 200+ staff, 19 departments, and aggressive growth goals. Key Responsibilities Direct, lead, and...
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Personal Injury Law Firm Operations Director
hace 3 semanas
Tijuana, México Bebeeoperations A tiempo completoAbout the Role We are seeking a high-performing Operations Director with deep operational experience in a personal injury law firm. This individual will act as the second-in-command to the CEO and oversee the daily operations of a multi-department law firm with 200+ staff, 19 departments, and aggressive growth goals. Key Responsibilities Direct, lead, and...
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Personal Injury Law Firm Operations Director
hace 2 semanas
Tijuana, México Bebeeoperations A tiempo completoAbout the RoleWe are seeking a high-performing Operations Director with deep operational experience in a personal injury law firm.This individual will act as the second-in-command to the CEO and oversee the daily operations of a multi-department law firm with 200+ staff, 19 departments, and aggressive growth goals.Key ResponsibilitiesDirect, lead, and...
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Operations Director, Personal Injury Firm – Scale
hace 3 semanas
Tijuana, México Bebeeoperations A tiempo completoA leading personal injury law firm in Tijuana, Baja California is seeking an experienced Operations Director. This individual will support the CEO while leading the daily operations of a thriving firm with 200+ staff and aggressive growth goals. Responsibilities include optimizing operations, ensuring KPI accountability across departments, and having strong...
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Operations Director, Personal Injury Firm – Scale
hace 2 semanas
Tijuana, México Bebeeoperations A tiempo completoA leading personal injury law firm in Tijuana, Baja California is seeking an experienced Operations Director. This individual will support the CEO while leading the daily operations of a thriving firm with 200+ staff and aggressive growth goals. Responsibilities include optimizing operations, ensuring KPI accountability across departments, and having strong...
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Law Firm Operations Director
hace 7 días
Tijuana, México Bebeeoperations A tiempo completoA multi-department law firm in Tijuana is seeking an experienced Senior Operations Director to oversee daily operations across various departments. The ideal candidate must have at least 7 years of experience in a similar role, specifically within a personal injury law firm. Key responsibilities include ensuring KPI accountability, leading process...
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Law Firm Operations Director
hace 7 días
Tijuana, México Bebeeoperations A tiempo completoA multi-department law firm in Tijuana is seeking an experienced Senior Operations Director to oversee daily operations across various departments. The ideal candidate must have at least 7 years of experience in a similar role, specifically within a personal injury law firm. Key responsibilities include ensuring KPI accountability, leading process...
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Director of Operations
hace 2 semanas
Tijuana, México Barbachano International, Inc. A tiempo completo**THE COMPANY** Our client is a global leader in innovative solutions and products for home, work and school, and specific niche markets. They are top brand leader in its class. They are also a diversified packaging solutions provider with a large global footprint. They currently seek a Director of Operations to lead its large Tijuana manufacturing site in...