Customer Success Lead

Grupo Kabat busca un líder de Customer Success con experiencia en operaciones de plataformas de tickets y colaboración con help desk. Se requiere título en TI, 4+ años de experiencia y nivel intermedio-avanzado de inglés.El rol supervisa equipos en sitio, gestiona capacitación y gestiona acuerdos con proveedores para asegurar servicios de alta calidad....

SoftwareOne in Mexico City is seeking a Delivery Customer Success Manager to drive smooth customer operations and ensure commercial success. You will coordinate requests, manage quotations and renewals, and align with multiple internal teams to deliver on commitments.This role focuses on removing roadblocks, guiding day-to-day customer activities, and...

Talento Divergente busca un líder para diseñar y operar una Customer Success desde cero en un grupo empresarial con alcance internacional, conectando tecnología, experiencia del cliente y desarrollo de negocio. Gestionarás Zendesk y procesos multicanal, impulsarás ventas B2B y coordinarás un equipo, definiendo KPIs y negociando con clientes y socios...

¿Has construido equipos, diseñado operaciones de atención al cliente y desarrollado relaciones comerciales B2B? Esta oportunidad puede interesarte. Buscamos a una persona que quiera asumir el reto de crear y liderar una operación desde cero, conectando tecnología, experiencia del cliente y desarrollo de negocio para un grupo empresarial con alcance...

Guesty is seeking a Customer Success Team Lead for the Americas SMB segment. You will guide a global team of 6-8 CSMs across 1000+ clients, driving retention, upsells and account growth while shaping scalable processes and customer journeys.You will coach CSMs, analyze data, and collaborate with Operations, Sales, and Onboarding to remove blockers and...

About us At Pencil, we are driving innovation in advertising technology through our state-of-the-art SaaS product, which harnesses Generative AI to redefine content creation. Our mission is to make AI the default in advertising without replacing creative people. To achieve this, we need to make sure that our technology isn’t just in the hands of big brands...

Customer Success ManagerReports to: Director of OperationsDepartment: Customer Success (Customer Service, Quality Assurance & Compliance)Bilingual Customer Success Manager (English/Spanish) – Customer Service, Quality Assurance & ComplianceGenesisBPO | Polanco, CDMX | On-site | Full-time | Monday–FridayABOUT THE ROLEThe Customer Success Manager owns...

Your ImpactAs a Customer Success Manager (CSM) you will showcase your “Customer First” attitude, your passion for service and enjoyment of learning new technologies by leading our customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting with key...

Meet the TeamJoin the Cisco ThousandEyes Customer Success team in delivering AI-powered Digital Experience Assurance across enterprise cloud and hybrid networks. Our Digital First Customer Success organization empowers thousands of global customers to maximize product value through automation, data telemetry, and proactive adoption strategies at scale. We...