Program Manager I

Overview:STATEMENT:The Program Manager I defines the objectives and develops suitable strategies for the program.The career progression begins with assignments to formulate, organize, and monitor inter-connected projects and gradually shift towards assessing program performance in order to maximize ROI, controlling deadlines, budgets, etc. and evaluating project managers and other staffDETAILED RESPONSIBILITIES/DUTIES:Level I- Plans the delivery of the overall program and its activities in accordance with the mission and goals of the organization- Develops an annual budget and operating plan to support the program- Ensures that program activities operate within the policies and procedures of the organization- Ensures that program activities comply with all relevant legislation and professional standards- Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization- Supervises program staff by providing direction, input, and feedback- Coordinates the delivery of services among different program activities to increase efficiency- Monitors and approves all budgeted program expenditures- Identifies and evaluates the risks associated with program activities and take appropriate action to control the risksSUPERVISORY RESPONSIBILITIES:Leads a team (increases with level)Job Qualifications:QUALIFICATIONS:**Skills**:Required- Strong communication (both business and technical) and interpersonal skills- Detail-oriented, project management skills- Ability to support large, cross-functional projects- Ability to solve program issues and manage risks effectively- Ability to break down problems and estimate effort- Ability to establish reporting cadence, reports, and metrics- Deep Knowledge of Project Management Tools and Processes- Familiarity with Scaled Agile Framework (SAFe)/ Agile / Scrum principlesCertificates / Training:- Preferred: Project Management Professional (PMP) certification- Preferred: SAFe Agile/Scrum certification**Experience**:Level I- 7+ years of technology experience- 1+ years of program management experience or equivalent**Education**:Required- Bachelor's in Information Technology, Business or equivalentPrinciples & Related Competencies:Ethical- Complies with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect.Leader- Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate.Collaborative- Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate.Looks Beyond Oneself- (Team Leader) Demonstrates humility through servant leadership by thinking about what can I do as a leader to help you achieve your goals; Develops a vision (strategy) and sets goals and targets, fostering an environment which encourages achievement; Inspires and influences people to work together cohesively and enthusiastically engages with them; Welcomes a diversity of backgrounds and ideas; Values Distributors and teammates.Drives Innovation- Add value through: Driving opportunities for all 3 types of innovation (incremental, evolutionary or disruptive); Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Celebrating and learning from failures and successes, willing to experiment and take educated risks making decisions based on facts & data; Welcoming other's ideas and suggestions and acting on them.Delivers Change- Delivers Change Through: Experiencing and leading change; Understanding Herbalife Nutrition's business; Creating a sense of urgency for delivering business benefits; Flexibility and openness to change.