Hybrid Order Handling
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ABB seeks an Order Handling Manager to lead customer service and order-related activities in a hybrid setup across the Americas. You will drive service quality and efficiency by coordinating with Sales, Marketing, Logistics, and internal teams to ensure accurate, timely product delivery while monitoring key performance indicators.
The role focuses on policy execution for cancellations/returns, feeder factory audits, and improving order cycle times, with strong emphasis on data-driven decisions