Service Analyst
hace 3 semanas
Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We ´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team? Join us on our journey for a better tomorrow. For the Industrial Assembly Solutions (IAS) Customer Center in Mexico, based in Puebla, we are looking to welcome a new Service Analyst (M / F) to our service team. IAS is a division within the Industrial Technique Business Area of the Atlas Copco Group and we are a world-wide leading provider of industrial assembly solutions such as adhesive dispensing, riveting or flow-drill fastening. Description of Role As Service Analyst, you will support the development of the service business line of our Customer Center in Mexico by processing service purchase orders (internal as well as external) and through planning and revision of the service reports regarding performed technical services by our team of field service engineers all over Mexico. You will also examine and analyse weekly and monthly reports of working hours of the technical service team, analyzing overtime payments. Responsibilities Processing of internal and external service purchase orders Buying of materials for maintenance of our product companies Calculation of profit margin of each service purchase order Analysis of service inventory Manage service calendar (Spirit) Plan service invoicing Service hour report management and analysis Follow-up on service engineer planning Revision of overtime reports Revision of weekly and monthly service reports Rivets (EDI) Experience 1‑3 years in administration of industrial company Experience in a service environment in the automotive industry is a plus Work in an international organization Knowledge MS office Advanced English knowledge Education Bachelor's or Master's degree in business administration, international business, industrial engineering or similar Skills Self-Leadership Accurate Planning and Execution Profesionalism Innovation and Problem-Solving Communication Strong Client Focus Profound Customer Service Attitude What we offer An inclusive, diverse, family-like work atmosphere Ample opportunities for professional growth New challenges and learning opportunities every day A there-is-always-a-better-way philosophy A rewarding company culture with excellent employee benefits Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging. #J-18808-Ljbffr
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Service Operations Analyst
hace 3 semanas
Puebla, México Atlas Copco Mexicana Sa De Cv A tiempo completoA leading industrial solutions provider in Puebla is seeking a Service Analyst to support their service business line. This role involves processing service purchase orders and analyzing service reports. The ideal candidate will have 1-3 years in an administration role within an industrial company and possess strong skills in communication and customer...
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Service Operations Analyst
hace 3 semanas
Puebla de Zaragoza, México Atlas Copco Mexicana Sa De Cv A tiempo completoA leading industrial solutions provider in Puebla is seeking a Service Analyst to support their service business line. This role involves processing service purchase orders and analyzing service reports. The ideal candidate will have 1-3 years in an administration role within an industrial company and possess strong skills in communication and customer...
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Service Analyst
hace 3 semanas
Puebla de Zaragoza, México Atlas Copco Mexicana Sa De Cv A tiempo completoPassionate people create exceptional things Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We ´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive...
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