Senior IPC Analyst: ITIL, ServiceNow

hace 1 semana


Monterrey, México Wsp International A tiempo completo

A leading global engineering firm located in Monterrey, Nuevo León is seeking an IT Operations Expert to manage Incident, Problem, and Change Management processes. The ideal candidate will have at least 3 years of experience, strong ITIL process knowledge, and proficiency with ServiceNow. Responsibilities include enhancing process performance, supporting operational compliance, and leading continuous improvement initiatives. The position requires advanced English skills and the ability to work proactively within a team environment.
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