Customer Support Analyst
hace 3 semanas
Job Description Customer Support - Multi-Focus (Customer Service / Support), Individual Contributor.Reporting to a Customer Support Manager or Customer Support Team Lead.A Customer Support Analyst ensures critical customer issues are resolved or escalated in the most effective and efficient manner.Responds to customer inquiries or issues via phone, fax or email.May track product issues and escalate to appropriate functions for resolution.Success in this role is defined by a strong customer first mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies.If you love to challenge yourself, enjoy getting to the bottom of issues and want to be part of a fast paced challenging environment, this opportunity is for you.Job functions be performed in a call center type environment.Experience 1 year with inbound call centers.Location: On premises, In office in Reynosa , Mexico.#LI-AN1 Basic Requirements About the Position Research, collaborate and troubleshoot licensing and account related issues over the phone and digital mediums.Think outside of the box and come up with creative solutions.Lead with empathy, take complete ownership and show urgency when resolving licensing or account related issues.Concisely document software, hardware, and network information in a case management system.Provide an exceptional customer experience while taking incoming calls, emails, chats, and escalations.Prioritize between tasks including inbound calls, existing case management, live chats, and email requests.Continuously learn new skills, technologies
-
Customer Support Analyst
hace 2 semanas
Reynosa, Tamaulipas, México Motorola Solutions A tiempo completoCompany OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination...
-
Customer Support Technician
hace 4 semanas
Reynosa, México Openpath Security Inc. A tiempo completoCompany OverviewMotorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.We unify voice, data, video and analytics in one integrated...
-
Customer Support Technician
hace 3 semanas
Reynosa, México Motorola Solutions A tiempo completoCompany OverviewMotorola Solutions is there for our customers when everything is on the line.In extreme moments when a hurricane lands or when a fire breaks out.And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.We unify voice, data, video and analytics in one integrated ecosystem to...
-
Customer Supply Chain Analyst
hace 3 semanas
Reynosa, México Corning A tiempo completoRequisition Number: ***** The company built on breakthroughs.Join us.Corning is one of the world's leading innovators in glass, ceramic, and materials science.From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.How do we do this?With our people.They break through limitations and expectations...
-
Strategic Customer Fulfillment
hace 3 semanas
Reynosa, México Corning Inc. A tiempo completoA leading technology company in Reynosa is looking for a Supply Chain Analyst to enhance customer service through effective communication and collaboration.The ideal candidate should have a Bachelor's degree and over 5 years of relevant experience.Key responsibilities include managing customer order execution and analyzing fulfillment performance.This...
-
Customer Supply Chain Analyst
hace 4 días
Reynosa, México Corning A tiempo completo**Date**:Feb 21, 2025 **Location**: Reynosa, TAM, MX, 88730 **Company**:Corning Requisition Number: 66957 Corning is vital to progress - in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful...
-
Customer Supply Chain Analyst
hace 3 días
Reynosa, México Corning A tiempo completo**Date**:Feb 21, 2025**Location**: Reynosa, TAM, MX, 88730**Company**:CorningRequisition Number: 66957Corning is vital to progress - in the industries we help shape and in the world we share.We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention...
-
Licensing & Accounts Support Analyst
hace 2 semanas
Reynosa, México Motorola Solutions A tiempo completoA leading global technology company in Reynosa, Mexico is seeking a Customer Support Analyst.In this role, you will resolve customer inquiries, document issues efficiently, and enhance the customer experience across various communication platforms.The ideal candidate will possess strong problem-solving skills, a customer-first mentality, and fluent English...
-
Customer Supply Chain Analyst
hace 2 semanas
Reynosa, México Corning A tiempo completo**Date**:Jul 1, 2025**Location**: Reynosa, TAM, MX, 88730**Company**:CorningRequisition Number: 69541**The company built on breakthroughs.****Join us.**Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s...
-
Customer Supply Chain Analyst
hace 2 semanas
Reynosa, México Corning A tiempo completo**Date**:Jul 1, 2025 **Location**: Reynosa, TAM, MX, 88730 **Company**:Corning Requisition Number: 69541 **The company built on breakthroughs.** **Join us.** Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of...
