Sustained Operations Engineer
hace 4 días
Be among the first 25 applicants5+ years of experience providing L2 operations/application production supportExperience supporting apps with the following tech stack: Spring boot, Microservices, JavaExperience supporting Linux and Oracle and MySQL databasesExperience with application monitoring with AppDynamicsExperience with ITIL framework and change/problem managementExperience with Service NowStrong ability to communicate and collaborate with end users, regional and global IT teams, manage vendor relations, and document support activities effectivelyNice to Have Skills & ExperienceReact JS and Typescript supportExperience with Grafana monitoring toolJob DescriptionInsight Global is looking for a L2 Sustain Operations Support Engineer to join a client in Mexico City. As a Sustain Operations Engineer, you act as a vital link between frontline support (L1) and advanced technical teams (L3), ensuring the reliability and performance of systems built on Spring Boot, Java, Microservices, Linux, Oracle, and SQL. Your day involves monitoring system health, conducting routine checks, and proactively addressing issues. You investigate and resolve complex incidents escalated from L1, perform root cause analysis, and ensure resolution within SLA guidelines. You also identify recurring problems and collaborate with development teams to implement lasting fixes and solutions for optimization. Supporting change management, you assist in testing and deploying patches, validating functionality, checking logs, and managing rollbacks when needed. Documentation and reporting are key, you maintain SOPs, update knowledge bases, and track system performance trends. You work closely with business users and technical teams, aligning on priorities and ensuring compliance with ITIL and ITSM processes. Strong communication and a proactive mindset are essential as you navigate challenges and drive continuous improvement across the stack.Compensation360-450 MXN per hour. #J-18808-Ljbffr
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Sustained Operations Engineer
hace 4 semanas
Mexico City Insight Global A tiempo completoRequired Skills & Experience - 5+ years of experience providing L2 operations/application production support - Experience supporting apps with the following tech stack: Spring boot, Microservices, Java - Experience supporting Linux and Oracle and MySQL databases - Experience with application monitoring with AppDynamics - Experience with ITIL framework and...
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Linux Site Reliability Engineer
hace 3 semanas
Mexico City AXA Group Operations A tiempo completoResponsibilities Being part of our global team as a Linux Engineer and become a key member of the SRO Squad (Site Reliability Operations), collaborating with a diverse group of experts to ensure robust and secure Linux (RHEL) infrastructure worldwide. Engineer (Build) and test solutions, document accordingly and handover to operations team. Provide 3rd level...
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Linux Site Reliability Engineer
hace 4 semanas
Mexico City AXA Group Operations A tiempo completoResponsibilities Being part of our global team as a Linux Engineer and become a key member of the SRO Squad (Site Reliability Operations), collaborating with a diverse group of experts to ensure robust and secure Linux (RHEL) infrastructure worldwide. Engineer (Build) and test solutions, document accordingly and handover to operations team. Provide 3rd level...
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Platform Operations Engineer
hace 3 semanas
Mexico City Nasdaq, Inc. A tiempo completoPlatform Operations Engineer page is loaded## Platform Operations Engineerlocations: Mexico - Colonia Juarez - Mexicotime type: Full timeposted on: Posted Yesterdayjob requisition id: R0024074**Cloud Operations Engineer****The Role**We’re looking for a **Cloud Operations Engineer** to join our team, reporting to **Sr. Director- Platform...
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Operations Engineer
hace 4 semanas
Mexico City Insight Global A tiempo completoRequired Skills & Experience5+ years of experience providing L2 operations/application production supportExperience supporting apps with the following tech stack: Spring boot, Microservices, JavaExperience supporting Linux and Oracle and MySQL databasesExperience with application monitoring with AppDynamicsExperience with ITIL framework and change/problem...
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Senior Security Operations Engineer
hace 1 semana
Mexico City Canonical A tiempo completoSenior Security Operations Engineer at CanonicalThe Canonical Security Operations team is hiring for a Senior or Staff engineer. The Security Operations team is responsible for designing, building, and operating a world-class Security Operations Center. In this role you will provide leadership, mentorship, expertise, and outstanding individual contributions...
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Senior Security Operations Engineer
hace 1 semana
Mexico City Canonical A tiempo completoSenior Security Operations Engineer at CanonicalThe Canonical Security Operations team is hiring for a Senior or Staff engineer. The Security Operations team is responsible for designing, building, and operating a world-class Security Operations Center. In this role you will provide leadership, mentorship, expertise, and outstanding individual contributions...
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Platform Operations Engineer
hace 4 semanas
Mexico City HYATT Hotels A tiempo completoHyatt is seeking an enthusiastic Platform Operations Engineer to join our Platform Operations team. In this role, you will collaborate closely with infrastructure, security, and product teams to support critical services such as content management, reservation, and loyalty systems on Linux platforms (RHEL and AIX). Your responsibilities will...
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Platform Operations Engineer
hace 4 semanas
Mexico City HYATT Hotels A tiempo completoHyatt is seeking an enthusiastic Platform Operations Engineer to join our Platform Operations team. In this role, you will collaborate closely with infrastructure, security, and product teams to support critical services such as content management, reservation, and loyalty systems on Linux platforms (RHEL and AIX). Your responsibilities will...
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Operations Engineer — Patch
hace 1 semana
Mexico City HSBC USA Inc. A tiempo completoA leading financial institution is seeking an experienced Operations Engineer to join their Shared Platform Services Team in Azcapotzalco, Mexico City. This role focuses on ensuring effective security patching for IT services. Candidates are expected to have strong Unix/Linux and Windows administration skills, experience with scripting, and an understanding...