Sr. Analyst Collection

hace 2 semanas


Guadalajara, México Ingredion Global Business Services, S.A. De C.V. A tiempo completo

**Job Description**:**As a Sr.Analyst Collection (Brazil), your responsibilities will include**:**Business**:- To perform on time effective collections of large and multi-national Brazil past due accounts, in order to expedite payments from our customers in accordance with the terms of sale granted and within the policies of the company.Assure everything meets the corporate objectives with the goal of reducing our DSO (Days Sales Outstanding) and maximizing profit by keeping slow collections at a minimum.- Monitor money collection of all Brazil customers through Cash Collection Analysts and advise the Collection Manager about any past due account with potential and significant delinquency.- Investigate with customers and internal departments (sales, billing, customer service, plants etc.) any overpayment/short payment or any discrepancy, in order to provide supporting document information for a quick resolution and ensure the organizational accounting integrity of trade/customer accounts.- Assist Collection Manager with the monthly reporting for LATAM Finance Directions.- Attend requests of credit references, following the procedure and managing safely the information of all the customers' portfolio.- Special projects assigned by the Collection Manager.**Agility and innovation**:- Manage large multi-national accounts efficiently within the agreed upon terms, as well as utilize customer portals to investigate invoice delinquencies.- Investigate payment deductions/overpayments with large and multi-national LATAM customer account(s) and reconcile with internal/external customers to final resolution.- Provide supporting document information of discrepancies for a quick resolution and ensure the organizational accounting integrity of our customer accounts.- Ensure individual account integrity through the research and reconciliation of account discrepancies.- Assist in providing detail remittance information to the Collection, Cash Apps, Reconciliation and Exceptions Analysts in regards to any issues pertaining to customer accounts.**Relationships and people**:- Collaborate within Collection Manager, Credit Manager and Treasury Sr.Manager, to minimize potential losses due to bad debts.- Maintain good relations with Sales personnel and customers when dealing with past due accounts in order to maximize sales, minimize potential losses due to bad debt, while at the same time strengthening and retaining customer's goodwill and business and improve customer's payment performances.- Keep effective communication with Collection Manager and Sr.Credit Analyst (s) on collection issues as they arise.**The Sr.Analyst Collection (Brazil), position is well suited for you if you have**:- Ability to work with minimum supervision.- Proven organizational/negotiation/communication skills.- Function as a team player.- Self-motivated and results oriented individual.- Ability to handle pressure in a fast-paced environment.- Demonstrated ability to identify issues, develop solutions and make recommendations to resolve problems and take advantage of opportunities.- Possess good listening and customer service skills.- Spanish fluency, Portuguese intermediate-advanced and English desirable.- College Degree in Business, Accounting, or equivalent- 3-5 years' experience in collections and deduction management of accounts required.- Credit designation and preferably experience with SAP an asset.- Working knowledge of A/R and collection department operations.- Process oriented with attention to detail and follow-up; accurate and proficient data entry skills.- Strong problem solving skills with a proven record of initiative.- Experience establishing and maintaining effective relationships with customers, sales professionals and inside support staff.**Relocation Available**:No


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