Customer Experience Supervisor 1
hace 2 semanas
As a Logistics Supervisor, you'll be at the forefront of our innovation, managing a team of Logistics Specialists, as well as Trucking companies, Warehouses/Terminals and Customs Brokers. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing and enhance modern life. The supervisor will be responsible for addressing escalations, service provider performance metrics, providing support with booking management and issue resolution as well as individual team member performance. This role is vital to the success of the Global Logistics group. The role lies with Customer Service, External service providers and Supply Chain Representatives to ensure that we meet our customers’ expectations and ship materials in a timely manner. The Logistics Supervisor will be the primary contact for transportation and warehouse-related tasks linked to import/export shipments. Essential Job Functions Manage a team of 3 FTE's and one Contractor Responsible for Logistics cost center management and for AOP process Directly responsible to manage all Mexico's warehouses and bulk storage terminals Schedule all carrier reviews and manage KPIs Attend S&OE meetings and collaborate with SCP and Commercial Lead all Mexico productivity initiatives Redesign and implement freight bill audit and payment for Mexico Responsible for Mexico LogisticsKPIs and improvement plans Collaborate with Logistics Procurement on all Mexico logistics procurement initiatives Lead Polaris startup for Logistics Lead project to improve import logistics and streamline the current process of how things are handled at Laredo Lead Improvements on the Governance of the Customs Broker & performance measurement Experience and Skills SKILLS, QUALIFICATIONS, EXPERIENCE, SPECIAL PHYSICAL REQUIREMENTS Bachelor’s Degree (BA/BS) in Operations, Supply Chain, Logistics, or related field with 3+ years of experience or in lieu of a degree, 12 years of experience in Logistics or Supply chain related activities. Experience with chemical companies is preferred. Demonstrated knowledge in performing logistics activities. Demonstrated ability to troubleshoot and quickly develop a solution. Experience with carrier relationship management and performance evaluations. Strong understanding of the modal transport market. Strong working knowledge and history of using computers and programs specific to logistics (SAP, TMS, WMS) and to general business management (MS Excel, Word). Strong in analytical skills and abilities. Able to use data to support decision-making and develop solutions to present to leaders. Outstanding in communication skills and ability to communicate with various levels and functions within the organization, including global team members and third parties. Able to support process improvement initiatives while balancing daily responsibilities. Self-directed and able to work with minimal supervision. CONSIDERED A PLUS Degree in Business, Logistics or Supply Chain SAP experience. Experience specific in the 3PL (transportation/warehousing) industry. Prior experience managing people. #J-18808-Ljbffr
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Logistics Supervisor: Lead Global Shipping
hace 2 semanas
Laredo, México Lubrizol Corporation A tiempo completoA leading chemical company in Mexico is seeking a Logistics Supervisor to manage a team of Logistics Specialists and oversee all logistics operations. This role includes enhancing import logistics processes, improving service provider performance, and ensuring timely shipments. Candidates should possess a Bachelor’s Degree in a related field and have...
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Customer Service Manager
hace 2 semanas
Nuevo Laredo, México AMETEK, Inc. A tiempo completo**Location**:Nuevo Laredo, MX, 88285**Business Unit**:Ametek Rauland**Posting Date**:Nov 19, 2024- This role will supervise the day-to-day customer service operations, including inquiries, problem resolution, account maintenance, surveys, reporting and sales activities. This individual should be able to balance supervising while functioning as a customer...
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Customer Service Manager
hace 2 semanas
Nuevo Laredo, México AMETEK, Inc. A tiempo completo**Location**:Nuevo Laredo, MX, 88285**Business Unit**:Ametek Rauland**Posting Date**:Nov 19, 2024- This role will supervise the day-to-day customer service operations, including inquiries, problem resolution, account maintenance, surveys, reporting and sales activities. This individual should be able to balance supervising while functioning as a customer...
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Logistics Supervisor
hace 3 días
Laredo, México Lubrizol Corporation A tiempo completoShape the Future with Us. At Lubrizol, we’re transforming the [industry/market – link to relevant LZ business page, if applicable] through science, sustainability, and a culture of inclusion. As part of our global team, you’ll be empowered to make a real impact—on your career, your community, and the world around you. Summary As a Logistics...
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Logistics Supervisor
hace 2 días
Laredo, México Lubrizol Corporation A tiempo completoShape the Future with Us. At Lubrizol, we’re transforming the [industry/market – link to relevant LZ business page, if applicable] through science, sustainability, and a culture of inclusion. As part of our global team, you’ll be empowered to make a real impact—on your career, your community, and the world around you. Summary As a Logistics...
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Production Supervisor
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Nuevo Laredo, México Emerson A tiempo completo**Education**:Professional whit a complete a degree either Engineering or Administration.**Experience**:- 4 years of experience as Supervisor- Leadership and Teamwork skills- Computer skills (Word y Excel)- Pansophic system- Statistical Process knowledge- Administration principles- ISO 9001/2000- Internal Safety program knowledge- 5S’s methodology and Lean...
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Production Supervisor: Lead High-Impact Operations
hace 2 semanas
Nuevo Laredo, México AMETEK A tiempo completoA manufacturing company in Nuevo Laredo is seeking a Production Supervisor to lead and manage departments to ensure high quality production and meet customer requirements. This role involves managing associate time off, conducting performance evaluations, and coordinating training. Ideal candidates will have 5+ years of production experience and 3+ years in...
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Customer Service Representative
hace 4 días
Nuevo Laredo, México Emerson A tiempo completoWe are looking for a Customer Service Representative, who will be primarily responsible to guarantee a positive customer experience and ensure quick and reliable processing of customer orders from booking to invoicing. Manage speedy and knowledgeable responses to assist customer at any stage of his order and pro-actively solve any problems.**In this Role,...
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Customer Support Specialist Ii Afterhours
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Nuevo Laredo, México Uber Freight A tiempo completo**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing...
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Supervisor de Importacion
hace 2 semanas
Nuevo Laredo, México TEXAS CARRIERS A tiempo completo**Linea transportista ubicada en Libramiento Mex II-Kilometro 16.5, Col. Ejido el progreso****Solicita**: Supervisor de importacion**Requisitos**:- Licenciatura en Logistica o carrera a fin- Experiência mínima de 3 años en el puesto**Habilidades**:- Proactivo- Habilidades de liderazgo y gestion de equipos- Excelentes habilidades de comunicacion- Capacidad...
