Client Operations Lead | Mexico City | Remote
hace 6 horas
Position Type: Full-Time Location: Remote Apply here: https://operationsarmy.com/application About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. Youll work closely with clients to understand expectations, monitor delivery, and proactively address concerns. At the same time, youll coach and support talent—helping them stay productive, confident, and aligned with service standards. This is a hands-on leadership role ideal for someone with BPO or service delivery experience whos ready to step into broader responsibility. Key Responsibilities Act as the primary operational contact for assigned client accounts Maintain regular check-ins to ensure satisfaction and retention Translate client expectations into clear guidance for talent Coach team members on quality, productivity, and communication Monitor attendance, output, and workflow adherence Track deliverables and ensure tasks move on schedule Maintain and reinforce SOPs across accounts Address issues early and resolve misalignments calmly and professionally Qualifications 2–5 years experience in BPO, operations, or client-facing roles Experience managing client relationships and supporting retention Experience coaching or guiding team members Strong English communication and organization skills Comfortable managing multiple accounts simultaneously Apply here: https://operationsarmy.com/application
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Operations Manager – SOFOM
hace 2 semanas
Mexico, Distrito Federal Aspire Recruitment Solutions A tiempo completo USD60,000 - USD70,000The Operations Manager will be responsible for leading and optimizing the end -to -end operations of a SOFOM in Mexico City. This includes managing the complete credit and loan lifecycle, ensuring compliance with regulatory requirements, supervising portfolio administration, and overseeing systems such as SAP or Quanto.<\/p>The role requires building...
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Operations Manager – SOFOM
hace 2 semanas
Mexico, Distrito Federal Aspire Recruitment Solutions A tiempo completo USD60,000 - USD70,000The Operations Manager will be responsible for leading and optimizing the end -to -end operations of a SOFOM in Mexico City. This includes managing the complete credit and loan lifecycle, ensuring compliance with regulatory requirements, supervising portfolio administration, and overseeing systems such as SAP or Quanto.<\/p>The role requires building...
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AI Agent Engineer – Mexico City
hace 2 semanas
Mexico, Distrito Federal Aspire Recruitment Solutions A tiempo completo USD5,000 - USD8,000We are seeking a highly skilled AI Agent Engineer<\/b> to design, develop, and maintain advanced conversational AI systems that serve users in the healthcare and technology space.<\/p>This is a backend -focused role<\/b> where you will work on building memory -rich, multi -agent AI systems<\/b> that use cutting -edge Generative AI...
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AI Agent Engineer – Mexico City
hace 2 semanas
Mexico, Distrito Federal Aspire Recruitment Solutions A tiempo completo USD5,000 - USD8,000We are seeking a highly skilled AI Agent Engineer<\/b> to design, develop, and maintain advanced conversational AI systems that serve users in the healthcare and technology space.<\/p>This is a backend -focused role<\/b> where you will work on building memory -rich, multi -agent AI systems<\/b> that use cutting -edge Generative AI...
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NOC Specialist
hace 2 semanas
Mexico City, District fédéral Mexico City A tiempo completoThe company Broadpeak designs video delivery softwares for Content Providers and Network Service Providers deploying OTT and mobile services. We supports all of our customers worldwide, from simple installations to large delivery systems reaching capacities of several million of simultaneous streams (sport...
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NOC Specialist
hace 2 semanas
Mexico City, District fédéral Mexico City A tiempo completoThe company Broadpeak designs video delivery softwares for Content Providers and Network Service Providers deploying OTT and mobile services. We supports all of our customers worldwide, from simple installations to large delivery systems reaching capacities of several million of simultaneous streams (sport...
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Software Engineer
hace 2 semanas
Mexico City, Federal District Flow180 A tiempo completoSoftware Engineer We are a distributed software development studio currently based primarily in Texas looking for a software engineer to join our small team. We try to find interesting and cutting edge projects to work on. Currently some of our projects include building data-driven political campaign technology, building VoIP features for one of the...
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Software Engineer
hace 2 semanas
Mexico City, Federal District Flow180 A tiempo completoSoftware Engineer We are a distributed software development studio currently based primarily in Texas looking for a software engineer to join our small team. We try to find interesting and cutting edge projects to work on. Currently some of our projects include building data-driven political campaign technology, building VoIP features for one of the...
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Gerente Centro Pyme
hace 2 semanas
Mexico City, Federal District Dresden Partners A tiempo completoCompany DescriptionCompañía financiera líder en MéxicoJob DescriptionPotenciar, Vincular y Blindar a los clientes asignados a su cartera, mediante los productos, servicios y campañas del segmento PyME. Con los mismos elementos deberá de crecer la cartera con clientes que tengan el perfil (PyME´s 2) para ser atendido por la estructura del Centro de...
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Gerente Centro Pyme
hace 2 semanas
Mexico City, Federal District Dresden Partners A tiempo completoCompany DescriptionCompañía financiera líder en MéxicoJob DescriptionPotenciar, Vincular y Blindar a los clientes asignados a su cartera, mediante los productos, servicios y campañas del segmento PyME. Con los mismos elementos deberá de crecer la cartera con clientes que tengan el perfil (PyME´s 2) para ser atendido por la estructura del Centro de...
