Cloud Contact Center Leader — NICE CXOne Expert
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Accenture PLC is seeking a senior-level consultant/manager to join the Strategy & Consulting - Global Network in Mexico City or Monterrey. You will lead cloud contact center initiatives, design AI chatbot solutions, and drive digital roadmaps to transform customer care and operations.
Role requires advanced English, travel flexibility, and 5–10+ years of NICE CXOne experience, with a preference for MBA. You will work with global teams and influence client outcomes across industries.
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