Support Analyst Jr
hace 3 días
Description : Support Analyst What can you expect? The Support Analyst will provide front-line primary functional and technical support to end users on various business and technical issues. They will also be responsible for responding to and resolving service tickets in a timely manner according to SLA. The candidate must have excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, ... Finally, the Support Analyst will perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. General Skills Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Ask customers targeted questions to quickly understand the root of the problem. Ensure all issues are properly logged. Prioritize and manage several open issues at one time. Follow up with clients to ensure their IT systems are fully functional after troubleshooting. Prepare accurate and timely reports. Document technical knowledge in the form of notes and manuals. Maintain jovial relationships with patform users. Technical Skills Database: MySQL, Oracle, MongoDB and SQL Hands-on experience with Windows / Linux / Mac OS environments. JIRA / Git / GitHub / ServiceNow. Excellent problem-solving and communication skills. Agile (good to have) What you need to have 1-3 Years of overall IT work experience preferable with knowledge on Insurance domain. Good analytical skills Good communication skills Experience in Incident, Problem and Change Management is good to have Good to have ITIL certification What makes you stand out? Excellent Stakeholder management – Someone who can build a positive working relationship with peers / management and working with diverse business and technical user groups Should be Assertive – Ability to confidently put forward views in diverse groups English speaking #J-18808-Ljbffr
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Business Support Analyst Jr
hace 3 días
Xico, México Centro Telecom A tiempo completoEmpresa Líder en Telecomunicaciones se encuentra en la búsqueda de profesionales con alto potencial, para ocupar la posición de : Business Support Analyst JR Requisitos Escolaridad: Licenciatura o Ingeniería afín. Experiencia: 1 año en puesto similar Ingles Avanzado Actividades : ATC : Recepción, análisis y resolución de casos para ofrececer un...
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Business Support Analyst Jr
hace 3 días
Xico, México Centro Telecom A tiempo completoEmpresa Líder en Telecomunicaciones se encuentra en la búsqueda de profesionales con alto potencial, para ocupar la posición de : Business Support Analyst JR Requisitos Escolaridad: Licenciatura o Ingeniería afín. Experiencia: 1 año en puesto similar Ingles Avanzado Actividades : ATC : Recepción, análisis y resolución de casos para ofrececer un...
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Business Support Analyst Jr
hace 3 días
Xico, México Centro Telecom A tiempo completoEmpresa Líder en Telecomunicaciones se encuentra en la búsqueda de profesionales con alto potencial, para ocupar la posición de : Business Support Analyst JR Requisitos Escolaridad: Licenciatura o Ingeniería afín. Experiencia: 1 año en puesto similar Ingles Avanzado Actividades : ATC : Recepción, análisis y resolución de casos para ofrececer un...
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Support Analyst Jr
hace 3 días
Xico, México Mx003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completoDescription : Support Analyst What can you expect? The Support Analyst will provide front-line primary functional and technical support to end users on various business and technical issues. They will also be responsible for responding to and resolving service tickets in a timely manner according to SLA. The candidate must have excellent problem-solving...
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Actuarial Analyst Jr
hace 4 semanas
Xico, México Aig Seguros Mexico A tiempo completoActuarial Analyst Jr – AIGWe are reimagining the way we help customers to manage risk.Join us as an Actuarial Analyst Jr and grow your skills as a valued member of our team.ResponsibilitiesSupport Statutory Reserves level for products in Local GAAP.Support Capital level (current and projection).Support Dynamic Solvency Test according to local...
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Xico, México Centro Telecom A tiempo completoUna empresa de telecomunicaciones busca un Business Support Analyst JR en Veracruz. El candidato ideal debe tener una licenciatura relacionada y un año de experiencia. Las responsabilidades incluyen la atención al cliente para resolver incidencias, diagnóstico de problemas y colaboración con equipos internos. Ofrecemos un sueldo competitivo entre $20,000...
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Xico, México Centro Telecom A tiempo completoUna empresa de telecomunicaciones busca un Business Support Analyst JR en Veracruz. El candidato ideal debe tener una licenciatura relacionada y un año de experiencia. Las responsabilidades incluyen la atención al cliente para resolver incidencias, diagnóstico de problemas y colaboración con equipos internos. Ofrecemos un sueldo competitivo entre $20,000...
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Bi Analyst Jr
hace 4 semanas
Xico, México Oppo A tiempo completoOPPO está buscando un BI Analyst JR para nuestro equipo en Polanco.Como BI Analyst JR, serás responsable de proporcionar análisis e insights clave para apoyar la toma de decisiones empresariales.Buscamos a alguien con al menos un año de experiência en un rol similar, preferiblemente en la industria de telefonía.**Requisitos**:- Experiência mínima de...
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Jr Noc Analyst
hace 3 días
Xico, México Solera Corporation A tiempo completoJR NOC Analyst page is loaded## JR NOC Analystlocations : Coyoacantime type : Full timeposted on : Posted Yesterdayjob requisition id : JR Jr. NOC Analyst Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products...
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Jr Noc Analyst
hace 3 días
Xico, México Solera Corporation A tiempo completoJR NOC Analyst page is loaded## JR NOC Analystlocations : Coyoacantime type : Full timeposted on : Posted Yesterdayjob requisition id : JR Jr. NOC Analyst Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products...
