End-User IT Support Specialist

Vertiv Mexicali is seeking a hands-on IT Support Specialist to diagnose and troubleshoot hardware and software issues, provide second‑level user support when the Service Desk cannot resolve remotely, and ensure incident management across multiple channels.You will lead hands‑on IT project support, collaborate with cross‑functional teams, assist with...

RESPONSIBILITIES Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary. Provide second-level user support for hardware and software issues. Assist in hardware and software installation/configuration according to corporate policies and guidelines. Aid in troubleshooting and...

RESPONSIBILITIES Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary. Provide second-level user support for hardware and software issues. Assist in hardware and software installation/configuration according to corporate policies and guidelines. Aid in troubleshooting and...

RESPONSIBILITIES • Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary. • Provide second-level user support for hardware and software issues. • Assist in hardware and software installation/configuration according to corporate policies and guidelines. • Aid in...

RESPONSIBILITIESDiagnose and troubleshoot hardware/software issues to document and resolve problems.Provide second-level user support for complex issues that cannot be resolved remotely by the Service Desk.Ensure incident management by responding to service desk requests via multiple communication channels and escalating as necessary.Lead hands-on support...

Vertiv Co in Mexicali, MX is seeking an IT Support Specialist to diagnose and resolve hardware and software issues for end users. You will provide second-level support beyond the Service Desk and lead IT project implementations with cross-functional teams.The ideal candidate has 2–4 years of Windows desktop deployment experience, familiarity with software...

RESPONSIBILITIES • Diagnose and troubleshoot hardware/software issues to document and resolve problems. • Provide second-level user support for complex issues that cannot be resolved remotely by the Service Desk. • Ensure incident management by responding to service desk requests via multiple communication channels and escalating as necessary. •...

RESPONSIBILITIESDiagnose and troubleshoot hardware/software issues to document and resolve problems.Provide second-level user support for complex issues that cannot be resolved remotely by the Service Desk.Ensure incident management by responding to service desk requests via multiple communication channels and escalating as necessary.Lead hands-on support...

Advanced Energy Management Limited is seeking an IT Support professional to provide frontline and escalated helpdesk support for hardware, software, network, and server issues at the Mexicali site. The role includes troubleshooting, ticketing, and coordination with vendors. You will work with PCs, printers, servers, and network equipment, ensuring timely...