Vacation Advisor

hace 2 semanas

Xico, México Mvc Mexico Call Center A tiempo completo

Train in office with future work from home opportunities possible**Job Summary**- Introduce and promote the Marriott Vacations Worldwide brands to reserve dates for vacation ownership preview packages over the phone.- Answer questions about vacation destinations and Marriott Vacations Worldwide resort facilities and services.- This job involves checking the availability of accommodations and dates and suggesting alternatives when the first choice is not available.- Vacation Advisor associates at the call center promote accommodation upgrades and extra nights to drive additional revenue when available.- Clearly explain the requirements for purchasing a preview package and attending a vacation ownership sales presentation.- Verify individuals or couples meet the Marriott Vacations Worldwide eligibility requirements.- Vacation Advisors leverage guest loyalty to the Marriott International and Marriott Vacations Worldwide brands and to persuade callers to purchase the vacation ownership preview package.- Confidently ask the potential owner to reserve dates for the package.- Use sales techniques to overcome objections while maintaining a polite and enthusiastic demeanor.- Contact an appropriate call center individual, leader or department to resolve guest calls, requests, or problems.- Vacation Advisors must follow all Marriott Vacations Worldwide call center and company policies and procedures; maintain confidentiality of proprietary information; protect company assets.- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.- Speak with others using clear and professional language; answer telephones using appropriate etiquette.- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.- Comply with quality assurance expectations and standards.- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.- Perform other reasonable job duties as requested by Supervisors.- #imvwcala- #callcenterMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

  • Vacation Advisor

    hace 2 semanas

    Xico, México Hyatt Vacation Ownership A tiempo completo

    Train in office with future work from home opportunities possible!**Job Summary**- Introduce and promote the Hyatt Vacation Club brands to reserve dates for vacation ownership preview packages over the phone.- Answer questions about vacation destinations and resort facilities and services.- This job involves checking the availability of accommodations and...

  • Vacation Advisor

    hace 2 semanas

    Xico, México Marriott Vacations Worldwide A tiempo completo

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  • Sr. Vacation Ownership Advisor

    hace 2 semanas

    Xico, México Marriott Vacations Worldwide A tiempo completo

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  • Sr. Vacation Ownership Advisor

    hace 2 semanas

    Xico, México Marriott Vacations Worldwide A tiempo completo

    To understand and support the MVW Vision "To become the preferred provider of vacation ownership and personalized vacation experiences."Contribute to the success of the Vision by being a source of influence to the vision and MVW.To be able to represent MVW as the expert in all aspects of the MVW product, usage, and resort information and ensure a smooth...

  • Senior Customer Support Advisor

    hace 2 semanas

    Xico, México Cambridge University Press & Assessment A tiempo completo

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    Xico, México Flat.Mx A tiempo completo

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    Xico, México Microsoft A tiempo completo

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    hace 2 semanas

    Xico, México Nubank A tiempo completo

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    Xico, México Nubank A tiempo completo

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    hace 2 semanas

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