Operations Program Manager

Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models you will design and execute the solutions tools and processes that power high-quality training data at scale. Youll ensure precise timely delivery of datasets that drive perception manipulation and autonomous decision-making in robotic platforms. With rapid growth new customer onboarding and continual product innovation we face both strategic questions and hands-on operational challengesyour contributions will be key to solving them.You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results running pilots tests and experiments then handing over new designs to a team of skilled operators.The blend of operations process improvement and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g. Engineering Marketing Operations Analytics and several others) across the company and around the globe.You will:Drive some of our most critical operational processesImprove existing processes and tools globallyCollaborate with stakeholders to improve processes for new and existing customersCreate an effective feedback loop between the frontline product strategy and customersBuild maintain and regularly communicate detailed reporting for other leaders across the company who will use your teams data to inform their own operations and strategyIdeally youd have:Industry experience in supply chain finance planning in an operational role and/or in a top tier consulting firmAn undergraduate degree from a top university in an analytics heavy major (e.g. Engineering or Economics) and/or a graduate degree from a top university in Engineering Economics or BusinessExperience leading day to day activities and improving processesAn action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomesAnalytical planning and process improvement capabilityNice to haves:Experience with reading SQL and/or another database languageExperience with Python and/or Mode Notepad scriptingPLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.About Us:At Scale our mission is to develop reliable AI systems for the worlds most important decisions. Our products provide the high-quality data and full-stack technologies that power the worlds leading models and help enterprises and governments build deploy and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta Cisco DLA Piper Mayo Clinic Time Inc. the Government of Qatar and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of LaborsKnow Your Rights posterfor additional information.We comply with the United States Department of LaborsPay Transparency provision.PLEASE NOTE:We collect retain and use personal data for our professional business purposes including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants needs provide our services and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our for additional information.Required Experience:Manager