Sr Director

Business Development Director *We only are goning to considerate candidates with previous experience in a Logistics or 3PL company* The Business Development Director is responsible for leading and executing the regional sales and business development strategy across Latin America. This role focuses on identifying, developing, and securing new business opportunities, building long-term strategic partnerships, and driving sustainable revenue growth and profitability. The position plays a key role in expanding the company’s market presence while ensuring alignment with overall corporate objectives. Responsibilities Lead and define the regional business development and sales strategy to identify, evaluate, and secure multi-year contractual relationships with key customers. Develop and negotiate complex logistics, warehousing, and supply chain solutions tailored to client needs. Build, maintain, and strengthen executive-level relationships with clients, strategic partners, and key stakeholders. Collaborate closely with cross-functional teams including Operations, Solution Engineering, Finance, and Implementations to ensure commercial agreements are operationally viable and aligned with company strategy. Identify emerging market trends, customer needs, and new business opportunities to drive long-term commercial growth across the region. Oversee the preparation and presentation of compelling, competitive, and value-driven commercial proposals. Drive revenue growth, contribute to EBITDA improvement, and enhance regional profitability through strategic commercial initiatives. Monitor sales performance, pipeline health, and forecasting to ensure achievement of regional targets. Qualifications Bachelor’s degree in Business Administration, Marketing, Logistics Engineering, Supply Chain Management, or a related field. Master’s degree is preferred. Minimum of 10 years of experience in business development and sales leadership within the logistics 3PL sector, with proven regional exposure in LATAM. Demonstrated experience in structuring and negotiating complex, multi-year commercial agreements. Advanced proficiency in Salesforce and LinkedIn Sales Navigator. Advanced, fluent English (written and conversational) is required. Strong strategic thinking, negotiation, and stakeholder management skills. Availability and willingness to travel frequently within the LATAM region. Maxima Apparel Corp – Customer Service Operations Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus on excellent customer service. We are seeking a Customer Service Operations to support order flow, resolve issues, and enhance the end-to-end customer journey. Responsibilities Identify and assess customer needs; provide efficient, accurate solutions and follow through to resolution. Coordinate with Supply Chain, Logistics, Warehouse, Design, and Sales to obtain information and resolve issues (order status, shipments, returns, quality concerns, etc.). Monitor order and shipment exceptions; elevate and help clear blockers to ensure on-time delivery. Capture customer feedback and recurring pain points; collaborate with the team to improve processes and the overall customer journey. Qualifications Minimum 2-3 year of experience in Customer Service, Operations, or a related role. Hands-on experience with Supply Chain or Logistics workflows (e.g., orders, fulfillment, shipping, returns) required. High proficiency in English—both verbal and written. Strong problem-solving skills; able to take ownership and drive issues to closure. Exceptional attention to detail and organizational abilities. Experience with customer service platforms (Zendesk, Meta) and instant-messaging tools. Solid knowledge of Microsoft Office (Excel, PowerPoint, Word); quick to learn additional tools (ERP/WMS/CRM a plus). Ability to manage multiple tasks in a fast-paced environment. Bachelor’s degree in business, marketing, supply chain, or a related field preferred. Basic knowledge of the sports industry and product assortment processes is a plus. Who You Are Excellent time-management and prioritization skills; comfortable handling multiple requests simultaneously. Strong interpersonal and communication skills; able to communicate effectively at all levels. Flexible and adaptable to rapid changes in the work environment. Highly detail-oriented with a commitment to accuracy and follow-through. Performance bonuses of up to 30% of your monthly salary Food vouchers, 30-day aguinaldo, and 35% vacation bonus Comprehensive life and medical insurance Growth opportunities as we continue to expand—be part of a company that promotes from within Summary Looking for an entry-level role where you can make a real impact and grow your career? At Cart.com, we’re redefining commerce and customer experiences. With a presence in the USA, Poland, and Mexico, we support global brands by delivering exceptional customer service. Our team in Querétaro is expanding rapidly, and we’re excited to offer bilingual, enthusiastic individuals the chance to be part of something big. What You’ll Do Provide exceptional support post-purchase to customers via text, email, phone, or live chat. Solve problems quickly and professionally, ensuring every interaction leaves a positive impression. Work closely with internal teams to deliver effective solutions for customer needs. Maintain accurate records of interactions to ensure the highest quality of service. Build genuine connections with customers, creating memorable experiences. Ready to kickstart your career and be part of our exciting journey? Apply now and join a team that values your skills and growth Tech Mahindra – Customer Success Specialist At Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our products and services to offer strategic solutions. In addition, you will have access to first-class training programs that will enhance your professional development. Key Responsibilities Manage a portfolio of strategic customers, ensuring high levels of satisfaction and retention. Accurately prepare weekly, monthly, and quarterly sales forecasts. Promote the sale of services through consultative interactions and periodic reviews. Implement continuous improvements in the customer experience based on feedback. Lead calls with partners to share best practices and growth opportunities. Design and facilitate internal training for the sales team. Maintain a high volume of interaction with customers via phone and email. Ensure data integrity in CRM. Collaborate with internal teams to optimize processes and maximize commercial efficiency. Profile Location: Mexico City (Tecnoparque, Azcapotzalco) – 100% on-site work. Experience: Minimum 1 year in B2B sales. Languages: Spanish and English (B2+ level). Skills Customer focus and consulting skills. Ability to manage and forecast sales flow. Proficiency in MS Office and digital tools (email, video calls). Experience in CRM (Salesforce or similar). We offer Hourly salary $132.49 Legal benefits and above Life insurance Major medical insurance Dental and vision coverage Continuous training and professional development. Dynamic and collaborative corporate environment. Opportunities for growth in a leading company in its sector. Excellent facilities with cafeterias, restaurants, ATMs, and convenience stores. Free transportation from the Ferrería metro station to the offices. #J-18808-Ljbffr