Customer Service Representative
hace 2 semanas
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfullyPlease only apply for this job if you are located in MX and LATAM.Customer Service Representative (Remote)Wing is on the exciting mission of redefining the future of work for companies worldwide We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.And we're looking for a Bilingual Customer Service RepresentativeDuties and Responsibilities include but are not limited to:Manage inbound and outbound callsResolve customer concerns effectively and efficientlyBuild sustainable relationships and trust with customer accounts through open and interactive communicationEnsure customer satisfaction in every interactionKeep records of customer interactions, process and update customer accounts and file documentsFollow communication procedures, guidelines, and policiesTake the extra mile to engage customersAd hoc tasksQualifications:At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacityExcellent English communication skills, both written and verbal (at least B2 level)Excellent phone, email, and instant messaging communication skillsSolid organizational and time management skillsTech savvy & familiar with current technologies, like desktop sharing, cloud services, and CRMExperience with word-processing software and spreadsheets (e.g., MS Office)Knowledge of online calendars and scheduling (e.g., Google Calendar)Proactive & confident with keen attention to detailsTechnical Requirements:USB Headset with Noise Cancellation featureWorking WebcamMain and backup computer: at least 1.8 GHz processor with at least 4GB RAMMain Internet Service Speed: at least 25 Mbps wired connectionBackup Internet Service Speed: at least 10 MbpsBenefits:Performance IncentivesJob Security and StabilityPaid TrainingInclusive CultureUpskilling Opportunities100% Work-From-HomeExceptionally Supportive TeamOpportunities for Career GrowthFun Work EnvironmentHoliday & Overtime PayBonuses, Tips, and Referral ProgramSchedule:***** hours per weekLocation:This is a remote jobSalary:This is based on your experience and skills.Please note:Only qualified candidates will be invited to take the assessment & scheduled for an interview.We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.#J-*****-Ljbffr
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Customer Service Representative
hace 2 semanas
Xico, México Epsilon Solutions Ltd. A tiempo completoRoleBilingual Call Center Agent (Location: AZCAPOTZALCO, Mexico City, Mexico – ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX.The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 2 semanas
Xico, México Esol A tiempo completo**Job Summary**:Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.**Qualifications**:- High School diploma completed.Advanced English level (B2+ and above).1+ years of Customer Service, Tech Support or Sales...
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Bilingual Customer Service Representative
hace 2 semanas
Xico, México Konecta Me´Xico A tiempo completoWe are hiring and looking to connect with you to help us deliver exceptional customer experiences as a Bilingual Customer Service Representative.**As a Konecta Customer Service Representative you'll enjoy**:Base salary $11,124All law benefitsFully paid trainingSchedule of 5.5 hours¡Sundays OFF!**All we need is**:Advanced English written and spokenMust be...
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Customer Service Representative
hace 2 semanas
Xico, México Sofvio A tiempo completoWe are looking for hundreds of **Customer Service Representatives**!Compensation**:USD3 - 5/hourly.**+ Overtime pay (1.5x pay rate)+ Holiday pay (up to 2x pay rate)Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...
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Customer Service Representative
hace 2 semanas
Xico, México The Zamora Americas, Inc. A tiempo completoAt Zamora Company, we believe customer service is at the heart of our success.A strong Customer Service Representative not only builds customer loyalty but also strengthens our reputation and helps grow our brand.**RESUMEN DEL PUESTO / JOB BRIEFING**As a Customer Service Representative, you'll be the voice and face of Zamora Company.You'll interact directly...
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Customer Service Representative
hace 2 semanas
Xico, México Qnity A tiempo completoPosition OverviewQnity Electronics has an opening position for a Customer Service Representative (CSR) located in located in Mexico City, MX.The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order-to-cash process.This position will work with, but not limited to, supply chain...
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Customer Service Representative
hace 2 semanas
Xico, México Belieff A tiempo completo**Vacante para la empresa Belieff en Insurgentes Sur -Álvaro Obregón, Ciudad de México**:Are you interested in international business?Do you want to be a part of a dynamic supply chain environment?If so, this is a great opportunity for you!**CellMark**is looking to expand our team of **Customer Service Representatives**.**CellMark**is an international...
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Customer Service Representative
hace 2 semanas
Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completo**Customer Service Representative****Descripción****Acerca de la empresa**Compañía a nível mundial solicita agentes para el área de Atención a clientes Bilingüe, brindando asistencia y soporte a nuestros usuarios en Estados Unidos.**Requisitos del puesto****Servicio al Cliente vía llamadas Telefónica****Excelente servicio al...
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Customer Service Representative
hace 2 semanas
Xico, México Multilatin Background Screening A tiempo completoImportante Consultoría de Servicios Background solicita:Buscamos tu talento como:**CUSTOMER SERVICE REPRESENTATIVE - SECTOR CORPORATIVOS**URGENTE**Requisitos**:- Licenciatura trunca o Terminada- 3 años de experiência desempeñándose como customer care, customer service y/o atención a clientes a sector corporativos, asistencia de soporte a clientes...
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Ar Customer Service Representative
hace 2 semanas
Xico, México Ria A tiempo completoAR Customer Service Representatives play a vital role by providing first hand solutions to our agents, Sales Team and other internal departments within our company.They are responsible to answer customer calls at the first ring, with highest quality of service and the lowest error rate.ARCS Representatives are as well responsible to handle Agents or Sales...
