IT Support Specialist: Real-Time Helpdesk

Location:100 % remote Contract: Full-time, Independent Contractor Posting Jurisdictions : To support US Eastern Time working hoursSterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. As a firm, we focus on the economics as well as the legal aspects of our matters. Among...

IDC is seeking a hands-on Helpdesk Support Specialist to provide day-to-day IT help desk support to employees from the Mexico City office. You will handle remote, phone, email, chat, video, and face-to-face support, contributing to a positive user experience.The role emphasizes Windows/macOS environment expertise, hardware troubleshooting, software...

Levi Strauss & Co. in Mexico City is seeking an IT Command Center Analyst to monitor real-time enterprise systems, validate alerts, and coordinate incident response in a fast-paced, global ITSM Command Center environment.You will work with Service Desk, Infrastructure, Security, and Application teams to ensure service continuity, document incidents, and...

Travel Concierge & Operations Specialist (Remote)Luxury Travel | Aviation Operations | White-Glove Client ExperienceLocation: RemoteWorking Hours: ESTPosition Type: Full-TimeAbout the RoleWe're hiring for our client, a fast-paced luxury travel and aviation company, seeking a Travel Concierge & Operations Specialist to support high-level travel coordination...

Everience is seeking an on-site IT Support professional to provide first and second-line technical support for end users in a modern digital workplace. You will diagnose hardware and software issues, manage devices, and support Microsoft environments including Teams and 365.Ideal candidates have 3+ years of onsite support, strong communication, and a...

Incode, a leading identity solutions company, is seeking an IT Support Analyst for its Mexico City office. You will be the first IT contact, handling Level 1–2 issues across identity, laptops and collaboration tools, with onboarding/offboarding responsibilities and rigorous handoffs for Level 2 escalation.You will work onsite to keep devices, licenses, and...

Sterlington PLLC is seeking an experienced Senior IT Support professional for a fully remote, full-time independent contractor role. You will manage escalation handling, Microsoft 365 services, Active Directory, Entra ID, and Intune across a distributed workforce to maintain security, performance, and user satisfaction.Responsibilities include incident...

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.   The Real Estate Locator  is responsible for shaping and executing both the strategic vision and operational management of Flix’s infrastructure across the assigned...

Overview About the Role & Team The Helpdesk Support Specialist is a hands‑on technical support role within IDC’s global IT ServicesGroup. The position requires strong knowledge of Windows-based platforms, mainstream computerhardware, and a wide range of software applications. The specialist will work on‑site in IDC’s MexicoCity corporate office,...